Guest Service Expert

Job Number: 26096267 | Food and Beverage & Culinary | Myrtle Beach, South Carolina, United States | Full Time | Non-Management

About the Role

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.

Responsibilities

• Set tables and prepare dining areas for service
• Communicate effectively with the kitchen and other staff
• Interact with and serve guests to ensure a memorable experience
• Clean work areas and supplies
• Maintain a safe and professional workplace
• Follow company policies and uphold quality standards
• Manage the menu (read and visually verify information)
• Perform physical tasks including moving, lifting, carrying, pushing, pulling, and placing objects (weighing up to 25 pounds without assistance and 50 pounds with assistance)
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Stand, sit, or walk for extended periods, and navigate sloping, uneven, or slippery surfaces

Requirements

• High school diploma or G.E.D. equivalent
• Less than 1 year of related work experience
• No supervisory experience required
• Ability to stand, sit, or walk for extended periods
• Capable of lifting and moving objects up to 50 pounds with assistance

Pay

$16.00 per hour (tip eligible)

Schedule

Full Time

About Us

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.