Guest Service Driver

Responsibilities

• Transport guests to surrounding areas and other destinations within the Guest Service Department.
• Pick up and drop off guests from the hotel and nearby locations.
• Cook up hotel vehicle activity with Valet Captains and Concierge team.
• Notify the Front Desk and Guest Services of VIP arrivals whenever possible.
• Aid guests with luggage when necessary.
• Answer guest questions and present a cheerful, knowledgeable, and professional image.
• Ensure cleanliness of Guest Service vehicle.
• Report any maintenance problems with hotel vehicles.
• Transport guests to destinations while adhering to all traffic laws and regulations.
• Load and unload guests’ luggage, ensuring they receive the correct luggage.
• Have the ability to lift approximately 50 lbs. above the waist.
• Assist with other Guest Service duties such as delivering items to guest rooms (e.g., luggage, faxes, letters, packages, etc.).
• Perform any and all other duties assigned and/or required by management.

Qualifications

• Tools and Equipment: Hotel vehicle, Bell stand luggage carts, hand truck.
• Working Environment: Exterior and interior of hotel with exposure to weather conditions.