Guest Service Agent Canalta Hotel

About the role

Responsible for providing exceptional guest service in a hotel setting. Key responsibilities include greeting guests, assisting with reservations, managing room service orders, and ensuring guest satisfaction.

Responsibilities

• Greet guests warmly and professionally
• Manage reservations and check-in/check-out processes
• Handle room service orders and deliveries
• Resolve guest inquiries and complaints efficiently
• Ensure cleanliness and maintenance of guest rooms

Requirements

• High school diploma or equivalent
• Excellent communication skills
• Ability to work flexible hours including weekends and evenings
• Basic computer skills including Microsoft Office

Qualifications

• Experience in customer service preferred
• Passion for hospitality and guest satisfaction

Skills

• Customer service orientation
• Problem-solving abilities
• Attention to detail

Benefits

• Comprehensive health insurance
• Flexible scheduling options
• Professional development opportunities

Pay

• $15.00 per hour

Schedule

• Variable shifts including evenings and weekends