Guest Service Agent

About the role

Opportunity: Guest Service Agent at Homewood Suites/Hampton Inn Long Beach Airport.

Responsibilities

• Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
• Immediately greet guests and offer to assist with their needs.
• Register and assign guests to hotel rooms.
• Establish methods of payment and verify credit.
• Make and confirm reservations.
• Compute bills, collect payments, and make change for guests.
• Transmit and receive messages, using telephones or the PMS system.
• Respond to guest requests in a timely manner.
• Receive and resolve guest complaints, elevating to supervisor if necessary.
• Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
• Perform bookkeeping activities, such as balancing accounts and conducting audits.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Absorb and distribute guest feedback.
• Avoid food contamination and food poisoning.
• Avoid cross-contamination.
• Avoid injury to self and others.
• Avoid damage to property.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback.
• Absorb and distribute guest feedback