Guest Room Inspector

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

About the role

As a Guest Room Inspector, you will:

• Clean hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed.
• Maintain and clean all equipment used throughout the course of a shift, as directed.
• Maintain proper documentation of all duties accomplished during a working shift, as directed.
• Report all safety hazards or maintenance deficiencies for proper handling.
• Abide by all security measures.
• Greet all guests throughout shift with the proper salutation and pleasant expression.
• Assist guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies.
• Perform all duties in a quiet and orderly manner.
• Assist the House Person with department projects, as needed.
• Maintain strict confidentiality in all company matters.

Requirements

• Applicant must be at least 18 years of age or older.
• Six (6) months of previous cleaning experience preferred.
• Willingness to learn and follow direction.
• Ability to clean as directed at an acceptable performance rate.
• Ability to maintain a high level of confidentiality and professionalism.
• Must be able to operate equipment, including but not limited to vacuum cleaners, cleaning supplies, mop, and broom.
• Ability to minimally communicate and understand, in English, matters of mutual concern, such as directions, hazards, or questions; if unable to speak or understand English, prior experience as a Guest Room Attendant required.

Benefits

• Day-one medical, dental, & vision benefits.
• Uber benefit for nearby metro stops.
• Recognition programs with cash rewards, gift cards, & more.
• Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.
• Wellness programs designed to support financial, physical, and mental well-being.
• 401(k) matching and annual performance bonus (varies by position).
• Paid time off earned according to local policy, increasing with length of employment.

Pay

$18.00 per hour

Schedule

9:30 am - 6:00 pm