GUEST ROOM INSPECTOR

What will you be doing?

• Provide open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency.
• Inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
• Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
• Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
• Respond to guest requests, concerns and problems to ensure guest satisfaction.
• Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.
• Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Qualifications

Requirements:

• High school diploma or equivalent.
• Previous experience in a similar position preferred.
• Strong attention to detail and ability to follow instructions.
• Ability to communicate effectively with guests and colleagues.
• Basic computer skills.

Skills

Desired Skills:

• Knowledge of hotel operations and safety protocols.
• Proficiency in Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Good organizational and time management skills.

Benefits

Generous compensation package including an hourly rate of $23.40, an exceptional benefit plan for eligible associates & your family members, 401K matching program for eligible associates, and discounts with our Crescent managed properties in North America for you & your family members.