Guest Room Attendant | Towanda Fairfield Inn

About the role

Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures.

Responsibilities

• Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness.
• Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
• Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Satisfactory communication skills with guests, management, and co-workers.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

About The Team

The Shaner Hotel Group is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com.

About the location

The opportunity is at our 88-room Fairfield Inn & Suites located in Towanda, PA! Located off historic Route 6 along the Endless Mountain Region, the Fairfield Inn & Suites Towanda Wysox is an 88-room hotel offering an indoor pool, complimentary hot breakfasts every morning and 1,500 square feet of event space. Our convenient location offers guests convenient access to the Pennsylvania Grand Canyon, French Azilim Historic Site, Mount Pisgah State Park, and Bradford County Historical Society.