Guest Room Attendant | Dubois Fairfield Inn

About The Team

Shaner Hotels has an exciting opportunity at our 91-room Fairfield Inn & Suites DuBois located in DuBois, Pennsylvania. Conveniently located off I-80, our hotel provides a welcoming and comfortable experience for both business and leisure travelers exploring the region. The Fairfield Inn & Suites DuBois offers guests thoughtful amenities designed for convenience and comfort, including a complimentary hot breakfast each morning, free high-speed Wi-Fi, a fitness center, business center, and guest laundry facilities. With its convenient location and commitment to exceptional service, our hotel provides a great environment for associates who enjoy creating positive guest experiences and being part of a team that values hospitality excellence. If you're passionate about hospitality and looking for an opportunity to grow your career, Fairfield Inn & Suites DuBois is the perfect place to join the Shaner Hotels family. Be part of a team dedicated to teamwork, service excellence, and making every guest feel welcome.

Responsibilities

• Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness.
• Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
• Ensures the confidentiality and security of all guest rooms.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping room procedures, and security procedures.
• Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.
• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.