Guest Room Attendant | The Daytona Autograph

About the Role

Join the team at The DAYTONA Hotel, Autograph Collection, located in the heart of the iconic ONE DAYTONA entertainment district. This luxury hotel offers guests an unforgettable experience with world-class shopping, dining, entertainment, and proximity to the legendary Daytona International Speedway. As part of Shaner Hotels, you’ll contribute to delivering exceptional guest experiences in a dynamic and upscale environment.

Responsibilities

• Clean and service assigned guest rooms by category priority according to franchise and hotel standards.
• Maintain standards of quality and cleanliness throughout daily assignments.
• Handle guest complaints and requests to ensure guest satisfaction.
• Report any maintenance deficiencies and ensure the confidentiality and security of all guest rooms.
• Observe all house and safety rules, housekeeping room procedures, and security procedures.
• Return and restock cart at the end of each shift.
• Complete additional deep cleaning or seasonal cleaning functions as scheduled.
• Perform other duties as assigned.

Requirements

• Minimum one year of cleaning experience; previous hotel experience preferred.
• Ability to communicate effectively with guests, management, and co-workers.
• Knowledge of proper chemical handling.
• Bilingual (English/Spanish) is a plus.
• Knowledge of local activities and attractions appropriate for clientele.
• Availability to work a flexible schedule, including weekends, holidays, and varied shifts.

About Us

Shaner Hotels is a leading award-winning hotel owner-operator and management company with a growing portfolio of over 70 properties, including full-service, select-service, extended-stay, and resort hotels. Representing over 8,000 guest rooms across 14 states and three countries, we partner with globally recognized hospitality brands as well as distinctive independent hotels. Beyond hotel management, Shaner Hotels provides comprehensive hospitality services, including development, design, construction, revenue management, e-commerce, sales, marketing, human resources, accounting, and operational support. We invest in our people, offering opportunities for professional growth and rewarding careers across all areas of the hospitality industry.

About The Team

The DAYTONA Hotel, Autograph Collection, is a distinctive luxury hotel situated in the vibrant ONE DAYTONA entertainment district. Guests enjoy an unforgettable experience with upscale amenities, exceptional dining, and proximity to world-class shopping, entertainment, and the excitement of Daytona Beach. Adjacent to the legendary Daytona International Speedway, the hotel brings the energy of motorsports to life, offering unique event spaces and stylish accommodations. As part of the Autograph Collection, this property delivers a one-of-a-kind hospitality experience for leisure travelers and special events alike.