Guest Room Attendant - Full Time
About the role
Clean hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel towers, as directed. Maintain and clean all equipment used throughout the course of a shift, as directed. Maintain proper documentation of all duties accomplished during a working shift, as directed. Report all safety hazards or maintenance deficiencies for proper handling. Abide by all security measures.
Greet all guests throughout shift with the proper salutation and pleasant expression. Assist guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies. Perform all duties in a quiet and orderly manner. Assist the house person with department projects, as needed.
Requirements
- High School Diploma or equivalent preferred, but not required
- Six (6) months of previous cleaning experience preferred
- Willingness to learn and follow direction
- Ability to clean as directed at an acceptable performance rate
- Ability to maintain a high level of confidentiality and professionalism
- Must be able to operate equipment, including but not limited to vacuum cleaners, cleaning supplies, mop, and broom
- Ability to minimally communicate and understand, in English, matters of mutual concern, such as directions, hazards, or questions; if unable to speak or understand English, prior experience as a guest room attendant required
Benefits
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.
- Day-one medical coverage
- 401(k) matching
- Annual performance bonus
- Paid time off earned according to the local policy and increases with the length of employment