Guest Room Attendant | Delray Beach Fairfield Inn

About the role

Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures.

Responsibilities

• Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness.
• Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
• Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Satisfactory communication skills with guests, management, and co-workers.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

About Shaner Hotel Group

Shaner Hotel Group is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries. We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property. Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support. Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality.

About The Team

Shaner Hotels has an exciting opportunity at our 95-room Fairfield Inn & Suites by Marriott Delray Beach! Located on the iconic Atlantic Avenue in Delray Beach—known as "America's Village by the Sea"—our hotel offers guests an ideal blend of coastal charm, vibrant culture, and exceptional hospitality. Just minutes from our hotel, guests can enjoy pristine sandy beaches, renowned restaurants, lively entertainment venues, unique boutiques, and inspiring art galleries throughout Atlantic Avenue and the Pineapple Grove Arts District. Our convenient location provides the perfect setting for both leisure and business travelers looking to experience all that beautiful South Florida has to offer. Guests enjoy comfortable accommodations featuring modern amenities, complimentary breakfast, free high-speed Wi-Fi, and the welcoming service that defines the Fairfield by Marriott brand.