Guest Room Attendant

About the role

Join us at the Delta Hotel by Marriott Virginia Beach Waterfront, just steps away from Chesapeake Bay. From our casually elegant dining room to our bayside deck, come work on our Housekeeping Team at a premier waterfront property.

At Crescent Hotels & Resorts, we are a team of hospitality professionals deeply connected to and proud of the exceptional experiences we provide for our guests. We celebrate our Associates as the shining stars of what we do and encourage you to bring your true self to work every day.

Responsibilities

• Clean and maintain assigned guest rooms according to hotel and brand standards.
• Make beds, change linens, and replace towels and other room supplies.
• Dust, vacuum, sweep, mop, and sanitize guest rooms, bathrooms, and assigned areas.
• Clean and disinfect bathrooms, including toilets, showers, tubs, sinks, mirrors, and fixtures.
• Replenish guest room amenities, toiletries, linens, and other supplies as needed.
• Empty trash and remove used linens and other items from guest rooms.
• Inspect rooms for cleanliness, damage, maintenance concerns, or missing items and report issues promptly.
• Ensure guest rooms are properly arranged and presented according to hotel standards.
• Respond courteously and professionally to guest requests while maintaining guest privacy and confidentiality.
• Follow proper procedures for handling lost and found items.
• Maintain and organize housekeeping carts and cleaning supplies throughout the shift.
• Use cleaning chemicals and equipment safely and according to established procedures.
• Follow all hotel, Marriott, safety, sanitation, and housekeeping standards.
• Communicate room status, maintenance concerns, and guest requests to the Housekeeping Supervisor or appropriate department.
• Assist with cleaning and maintaining other areas of the hotel as needed.
• Maintain a professional appearance and positive attitude while representing the hotel.
• Perform other duties as assigned by management.

Benefits

• Highly competitive wages.
• Exceptional benefit plan for eligible associates and family members (full-time and part-time).
• 401K matching program for eligible associates.
• Flexible scheduling to allow you to focus on what is important to you.
• Discounts with Crescent-managed properties in North America for you and your family members.
• Marriott Employee Room Rate Discount Program.

About the company

Crescent Hotels & Resorts is dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. We examine our own beliefs and behaviors to create change through training, recruiting, and promoting diverse talent to strengthen our culture.