Guest Room Attendant

Responsibilities

• Provide the highest and most efficient level of hospitality and customer service expected by our guests
• Thoroughly clean and replenish guest rooms during and after each guest stay
• Including, but not limited to: Strip beds and make beds, changing bed linens, replace duvet covers, which may require lifting bedspreads weighing a maximum of 50 lbs
• Clean and scrub showers, toilets, sinks, walls, mirrors, tiles, counters, and floor surfaces using the appropriate cleaning agents and tools
• Dust all furniture, baseboards, pictures, drawers, window ledges, and shelves
• Replace bathroom terry and travel amenities
• Vacuum guests' rooms daily and empty trash from wastebaskets
• In guest suites, run the dishwasher and put away kitchen amenities to par levels
• Attends to guests' needs and requests, including delivering extra bathroom necessaries, providing stayover service, and promptly reporting repairs to Engineering
• Ensure security of guest rooms and guests' privacy by keeping room assignment list confidential and keeping doors locked for rooms that are being cleaned for a stayover guest
• Cook with other team members to contribute to the best overall performance of the department and the hotel
• Coordinate with all hotel departments to manage guest requests and answer general guest inquiries about the hotel and the surrounding area
• Aid in the preparation of guest meals

Requirements

• Previous hotel housekeeping experience preferred
• Ability to scrub and scour surfaces, extending arms overhead to perform cleaning tasks, and work in confined spaces
• Ability to work a flexible schedule, including weekends and holidays
• The ability to positively communicate effectively with guests and team members verbally and/or in written form with basic English communication skills
• The ability to withstand continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to a maximum of 50 pounds
• The ability to stand and walk for an entire shift and perform repetitive motions
• Strong organizational skills, including follow-up, time management, and multitasking, and managing multiple priorities in a fast-paced environment

Qualifications

• Must be able to maintain a safe and clean work environment

Skills

• Positive communication skills
• Physical stamina
• Time management
• Multitasking

Benefits

• 50% employee dining discount
• Comprehensive benefits package including medical, dental, vision, life, and disability insurances
• Vacation leave, personal and sick leave
• 9 paid holidays for eligible full-time team members
• Employee discounts through ADP's LifeMart program

Pay

Pay Rate: $23.43 per hour

Schedule

Typical shifts are scheduled from 8am - 5pm