Guest Relations Team Member
From selling tickets for parking, rides, and general admission, to providing exemplary customer service to our guests, our part-time variable hourly (29 hours or less per week) Guest Relations Team Members are essential to our guest's experience. Ideal candidates are committed to advancing the Zoo's mission to protect nature and inspire people to care for our world. Though this position is not responsible for animal care, our Guest Relations team is vital to the Zoo's operations. By providing above and beyond customer service, each team member impacts our guest's overall experience. A cooperative and team-oriented personality, along with a friendly and courteous attitude is highly desirable. Though this is an entry level position, any experience working in customer service is a plus!
Responsibilities
- Work in ride ticket booths selling tickets for attractions and animal feeds
- Work in the rental area and collect parking fees
- Monitor butterfly doors in the conservatory
- Drive the staff shuttle
- Serve as an attendant/greeter at the Shark Touch Tank and Dolphin presentation
- Work at the South Lot, exit cart, and greet for special events
- Ensure overall visitor satisfaction
- Perform sales, register operations, crowd control, grounds maintenance, and possible attractions duties
- Create value for each guest through suggestive selling
- Work as part of a team but also independently
Pay
$13.00 per hour
Benefits
- Free admission for employees with the option of bringing up to four (4) family members/friends
- Flexible scheduling (student & retiree friendly)
- Complimentary Zoo passes
- Free admission and discounts to other downtown culture venues such as the Children's Museum, Indiana Beach Amusement Park, Holiday World & Splashin' Safari, and more
- Complimentary parking for downtown events and access to local colleges
- Unique, fun working environment (visit a tiger or red panda on your lunch break!)