Jobs · Customer Service · Maryland

Guest Experience Team Member (PT & FT - All Shifts)

Wills Group · Bowie, MD · 1 wk ago
On-siteCustomer Service$15.5–$18/hrPart-time

About the role

Join the Dash In Team as a Guest Experience Team Member in Bowie, MD! Dash In is more than a convenience store—it’s a community-focused brand that’s part of the Wills Group family. With over 50 locations across the Mid-Atlantic, Dash In combines high-quality food, fuel, and retail services to create a one-stop destination for our guests. From freshly prepared food to top-tier customer service, we aim to redefine what a convenience store can be. We are proud to be Great Place to Work Certified™ and recognized as Fortune's Best Workplace in Retail™, reflecting our commitment to creating an exceptional environment for our team members and guests alike.

Responsibilities

  • Deliver Outstanding Service: Assist guests with a smile, manage transactions accurately, and project a positive image of Dash In.
  • Keep Things Stocked: Restock shelves and displays, ensuring products are organized and accessible.
  • Maintain a Pristine Store: Sweep, mop, and clean both the interior and exterior, including restrooms, parking lots, and trash areas.
  • Support the Team: Step in where needed, from cashiering to porter services, to ensure a seamless guest experience.
  • Handle Cash with Care: Follow company policies for accurate cash handling and recording.

Requirements

  • A High School Diploma or GED (or the ability to complete our company-paid GED program)
  • One year of retail customer service experience (preferred)
  • Flexibility to work days, nights, overnights, and weekends
  • Authorized to work in the United States and 18 years of age or older
  • Successful completion of background check and drug screening

Qualifications

  • Active ServSafe certification, or a similar qualification
  • Tech-savviness, including familiarity with POS software

Benefits and Perks

  • For Part-Time Employees:
    • 500 LIFE Balance Account: Dash In contributes annually for eligible healthcare expenses.
    • GED completion program for sales associates.
  • For Full-Time Employees:
    • Paid Time Off: Up to 3 weeks of PTO, including vacation, sick leave, and personal days PLUS 8 holidays with bonus pay and 2 paid service days per year.
    • Education & Development: 100% Tuition reimbursement, development programs, certificate program assistance, and GED completion program.
    • Healthcare: Affordable medical, dental, and vision plans with an option for a health savings account.
    • Insurance: Pet insurance, basic life insurance, short and long-term disability coverage.
    • Financial Well-being: Employer 401(k) match up to 7%.
  • Perks: Free coffee, fountain beverages, and discounts on fresh food and car washes.
  • Discounts: Exclusive Discounts on theme parks, Broadway shows, concerts, travel, shopping, dining, and wellness services.

Pay

$15.50-$18.00 per hour (+$1/hr. overnight)

Schedule

Days, nights, overnights, and weekends available

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