Guest Experience Specialist

About the role

The primary responsibility of a Guest Experience Specialist at this Marriott property is to provide exceptional service to guests, guiding them through their stay and handling various operational needs.

Responsibilities

• Process operational needs and address guest requests
• Complete reports and deliver quality meals
• Share local area highlights
• Create a safe work environment
• Follow company policies and procedures
• Maintain confidentiality and protect company assets
• Ensure quality standards are met
• Communicate professionally
• Move, lift, carry, push, pull, and place objects weighing up to 25 pounds
• Perform tasks standing, sitting, or walking for extended periods
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping

Requirements

No related work experience required. Must have a high school diploma or equivalent.

Qualifications

No specific qualifications mentioned beyond the education requirement.

Skills

Must possess the ability to perform tasks requiring physical effort, such as standing, sitting, walking, lifting, carrying, pushing, pulling, and placing objects weighing up to 25 pounds without assistance. Must also be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Benefits

N/A

Pay

$18.04 - $18.50 per hour

Schedule

Full-time