Guest Experience Shift Lead (Fun Attractions Role!)
Merlin Entertainments · Auburn Hills, MI · 1 mo ago
Customer Service$15.98/hrFull-time
Qualifications & Experience
- Help support the Guest Experience team during daily operations
- Jump in to help guests and teammates whenever needed
- Learn leadership skills through coaching and hands-on experience
- Help train and motivate team members
- Support a fun, safe, and welcoming environment for families
- Work closely with supervisors and other attraction teams throughout the day
Why This Role Is Great for New Leaders
- A great first leadership role for someone ready to grow
- Learn valuable leadership and guest service experience
- Work alongside supportive supervisors and managers
- Build confidence leading a team in a real attraction environment
- No corporate office experience needed
What We’re Looking For
- You’d Be a Great Fit If You Are
- Outgoing, positive, and confident talking to people
- Can stay calm in busy situations
- Enjoy helping and encouraging others
- Have experience in customer service, retail, food service, entertainment, or attractions
- Want to grow into leadership
- Are available weekends + holidays
Benefits
- Free Merlin attractions admission for you + friends/family
- Health, dental, and vision benefits
- Tuition assistance programs
- PTO + 401(k) options
- Growth opportunities within Merlin Entertainments
- A fun, energetic workplace where no two days are the same
Pay Range
USD $15.98/Hr.