Guest Experience Expert
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content.
We need to parse the posting.
Key info:
- Additional Information: Open Availability, Current or Prior front desk customer service experience preferred
- Job Number: 26117687 (metadata, drop)
- Job Category: Rooms & Guest Services Operations
- Location: 74855 Country Club Dr, Palm Desert, California, United States, 92260
- Schedule: Full Time
- Located Remotely?: N (No)
- Position Type: Non-Management
- Pay Range: $22.50-$22.50 per hour (so $22.50 per hour)
- POSITION SUMMARY: paragraph about building experience, Guest Experience Experts, etc.
- PREFERRED QUALIFICATIONS: Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None
- Then a lot of boilerplate about EEO, Marriott description, JW Marriott etc. We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should strip out the EEO statements and generic Marriott description.
We need to preserve all substantive information: location, schedule, pay, position summary, preferred qualifications, maybe responsibilities? The posting includes responsibilities in the position summary: they describe duties: building experience, delivering services, processing operational needs, addressing guest requests, completing reports, sharing highlights of local area, moving about space, stand/sit/walk, moving/lifting objects <=10 lbs, etc. Also mention creating safe workplace, following policies, confidentiality, protecting assets, upholding quality standards, professional uniform/appearance/communications.
Thus we can extract responsibilities as bullet list.
Qualifications: Preferred qualifications: Education HS diploma or GED; No related work experience required; No supervisory experience; No license/certification.
Also Additional Information: Open Availability, Current or Prior front desk customer service experience preferred.
Thus we can have sections: About the role (maybe position summary), Responsibilities, Requirements (maybe qualifications), Skills? Not explicitly listed. Could combine qualifications and skills.
We need to decide which sections to include based on content.
We have:
- About the role: could be the POSITION SUMMARY paragraph.
- Responsibilities: bullet list derived from description.
- Requirements: maybe the preferred qualifications and additional info (open availability, front desk experience preferred). Also location? Location maybe not a requirement but could be included in About the role? Usually location is separate but not a heading we have. We could include location in a short paragraph under About the role or as a separate meta but we shouldn't create headings not listed. The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can only use those headings. We need to decide which to include.
We have Pay: $22.50 per hour.
Schedule: Full Time.
Benefits: Not mentioned (no benefits details). So we should NOT include Benefits section.
Qualifications: we have preferred qualifications (education, experience, etc). Could also include "Open Availability" as a requirement.
Skills: maybe front desk customer service experience.
We could combine Requirements and Qualifications? But we need to follow instruction: Use headings only when posting has real specific content for it. So we can include multiple headings if we have content.
We have content for About the role (position summary). Responsibilities (duties). Requirements (maybe open availability, front desk experience). Qualifications (education, etc). Skills (maybe front desk customer service). Pay. Schedule.
We should not repeat job title as heading.
We need to output only HTML fragment, no /, no markdown.
Let's craft:
About the role
About the role
Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. Creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional are critical to success. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
That covers position summary. Now Responsibilities: we could list bullet points: - Process operational needs - Address guest requests - Complete reports - Share highlights of the local area - Move about the space to perform tasks as needed - Maintain a safe work place and follow company policies and procedures - Maintain confidentiality and protect company assets - Uphold quality standards - Ensure uniform, personal appearance, and communications are professional - Stand, sit, or walk for extended periods - Move, lift, carry, push, pull, and place objects weighing ≤10 pounds without assistance We need to ensure we don't invent. All these are from text. Now Requirements: maybe "Open Availability" and "Current or prior front desk customer service experience preferred". Also location? Not a requirement but could be included but we don't have a heading for location. Could add a short paragraph under About the role? But we already used About the role for summary. Could add location in aafter About the role? But we shouldn't create extra headings. We could include location in a
under About the role? Might be okay but might be considered extra content not under a heading. The instruction: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." So we can have
for prose anywhere, not only under headings? It says use
for prose. Likely we should wrap prose in
. For lists use
- . So we can have headings and then content under them (either
or
). We can also have stray for metadata like location, job category, etc. That is allowed as "fold minor metadata into a short
or drop it." So we can include location and job category in a
without a heading.
Thus we can output:
Location: 74855 Country Club Dr, Palm Desert, California, United States, 92260
Job Category: Rooms & Guest Services Operations
Schedule: Full Time
Position Type: Non‑Management
Pay Range: $22.50 per hour
But we also have Schedule and Pay as headings we could use. The instruction says we can use those headings if we have real specific content. So better to use headings for Schedule and Pay.
Thus we can have:
Schedule
Full Time
Pay
$22.50 per hour
We also have Location and Job Category as minor metadata; we can put them in a without heading.
Now Requirements: we have open availability and front desk experience preferred. Could be a list.
Qualifications: Education: HS diploma or GED; No related work experience; No supervisory experience; No license or certification.
Skills: maybe front desk customer service experience (but that's also a requirement). Could combine.
We need to avoid duplication. Let's decide:
- About the role: position summary paragraph.
- Responsibilities: bullet list of duties.
- Requirements: bullet list: Open Availability; Current or prior front desk customer service experience preferred.
- Qualifications: bullet list: High school diploma or G.E.D. equivalent; No related work experience required; No supervisory experience required; No license or certification required.
- Skills: maybe not needed; we could omit if no distinct skills beyond those. But we could include "Customer service skills" but not explicitly stated. Better to omit Skills section if no specific content.
- Pay: heading with pay.
- Schedule: heading with schedule.
- Benefits: omit (no content).
Now we need to ensure we don't include boilerplate like EEO, Marriott description, JW Marriott etc. So we strip those.
Now produce HTML fragment.
Let's craft:
Location: 74855 Country Club Dr, Palm Desert, California, United States, 92260
Job Category: Rooms & Guest Services Operations
About the role
Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. Creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional are critical to success. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
Responsibilities
- Process operational needs
- Address guest requests
- Complete reports
- Share highlights of the local area
- Move about the space to perform tasks as needed
- Maintain a safe work place and follow company policies and procedures
- Maintain confidentiality and protect company assets
- Uphold quality standards
- Ensure uniform, personal appearance, and communications are professional
- Stand, sit, or walk for extended periods
- Move, lift, carry, push, pull, and place objects weighing ≤10 pounds without assistance
Requirements
- Open availability
- Current or prior front desk customer service experience preferred
Qualifications
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- No license or certification required
Pay
$22.50 per hour
Schedule
Full Time
We should not include any extra blank lines? It's fine.
Check for any repeated content: we have location and job category as before headings. That's okay.
We have not included Benefits section
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." So we can have
for prose anywhere, not only under headings? It says use
for prose. Likely we should wrap prose in
. For lists use
- . So we can have headings and then content under them (either
or
- ). We can also have stray
- Process operational needs
- Address guest requests
- Complete reports
- Share highlights of the local area
- Move about the space to perform tasks as needed
- Maintain a safe work place and follow company policies and procedures
- Maintain confidentiality and protect company assets
- Uphold quality standards
- Ensure uniform, personal appearance, and communications are professional
- Stand, sit, or walk for extended periods
- Move, lift, carry, push, pull, and place objects weighing ≤10 pounds without assistance
- Open availability
- Current or prior front desk customer service experience preferred
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- No license or certification required
for metadata like location, job category, etc. That is allowed as "fold minor metadata into a short
or drop it." So we can include location and job category in a
without a heading. Thus we can output:
Location: 74855 Country Club Dr, Palm Desert, California, United States, 92260
Job Category: Rooms & Guest Services Operations
Schedule: Full Time
Position Type: Non‑Management
Pay Range: $22.50 per hour
But we also have Schedule and Pay as headings we could use. The instruction says we can use those headings if we have real specific content. So better to use headings for Schedule and Pay. Thus we can have:Schedule
Full Time
Pay
$22.50 per hour
We also have Location and Job Category as minor metadata; we can put them in awithout heading. Now Requirements: we have open availability and front desk experience preferred. Could be a list. Qualifications: Education: HS diploma or GED; No related work experience; No supervisory experience; No license or certification. Skills: maybe front desk customer service experience (but that's also a requirement). Could combine. We need to avoid duplication. Let's decide: - About the role: position summary paragraph. - Responsibilities: bullet list of duties. - Requirements: bullet list: Open Availability; Current or prior front desk customer service experience preferred. - Qualifications: bullet list: High school diploma or G.E.D. equivalent; No related work experience required; No supervisory experience required; No license or certification required. - Skills: maybe not needed; we could omit if no distinct skills beyond those. But we could include "Customer service skills" but not explicitly stated. Better to omit Skills section if no specific content. - Pay: heading with pay. - Schedule: heading with schedule. - Benefits: omit (no content). Now we need to ensure we don't include boilerplate like EEO, Marriott description, JW Marriott etc. So we strip those. Now produce HTML fragment. Let's craft:
Location: 74855 Country Club Dr, Palm Desert, California, United States, 92260
Job Category: Rooms & Guest Services Operations
About the role
Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. Creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional are critical to success. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
Responsibilities
Requirements
Qualifications
Pay
$22.50 per hour
Schedule
Full Time
We should not include any extra blank lines? It's fine. Check for any repeated content: we have location and job category asbefore headings. That's okay. We have not included Benefits section