Guest Experience Expert

Position Summary

Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done—processing operational needs, addressing guest requests, completing reports, and sharing local highlights. Success requires creating a safe workplace, following company policies, maintaining confidentiality, protecting assets, upholding quality standards, and presenting a professional appearance and communication. The role is physically active: standing, sitting, walking for extended periods, and handling objects up to 10 lb without assistance.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: None required.
• Supervisory Experience: None required.
• License or Certification: None.

Pay

After 90 days: $35.45 per hour.

Schedule

Full‑time position with a flexible shift preferred.

Location: 2901 Collins Avenue, Miami Beach, FL 33140, United States.