Guest Experience Expert

About the role

Located at 2800 Opryland Dr, Nashville, Tennessee 37214. Full‑time position with open availability preferred. The Guest Experience Expert creates memorable guest experiences by handling check‑in/check‑out, operational needs, guest requests, reports, and local area highlights while ensuring safety, confidentiality, quality standards, and professional appearance.

Responsibilities

• Process operational needs
• Address guest requests
• Complete reports
• Share highlights of the local area
• Maintain a safe work place
• Follow company policies and procedures
• Maintain confidentiality and protect company assets
• Uphold quality standards
• Ensure uniform, personal appearance, and communications are professional
• Stand, sit, or walk for extended periods
• Move, lift, carry, push, pull, and place objects ≤10 lb without assistance

Qualifications

• High school diploma or G.E.D. equivalent
• No related work experience required
• No supervisory experience required
• No license or certification required

Pay

$19.50 per hour

Schedule

Full‑time; open availability preferred