Guest Engagement Associate #W0002

Job Duties

Gunston Hall is pleased to announce an opening for a part-time guest engagement associate at an unparalleled historic site on scenic Mason Neck in Fairfax County, Virginia. In addition, Gunston Hall’s vast grounds and an inside rental space act as a historic venue available for private events including but not limited to: weddings, meetings, conferences, celebratory life events, and 2-3 large scale festival type programs. A 550 sq. ft. Museum Shop is in the Visitor Center. The shop sells a wide range of items for guests to purchase daily. To learn more, visit: www.gunstonhall.org

About the role

The Guest Engagement Specialist position is centered around fulfilling the mission of Gunston Hall by providing exemplary customer service experiences and interactions with visitors to the property.

Qualifications

• Excellent customer service and communication skills
• Responsibility and trustworthiness
• Ability to use a POS system
• Ability to lift up to 25lb
• Ability to work with staff in other departments and outside professionals
• Knowledge of basic office procedures and equipment such as computers, telephone systems, audio-visual equipment, and cash registers
• Ability to maintain an electronic calendar to schedule events
• Must be available to work a flexible schedule to include both weekdays, weekends and holidays

Additional Considerations

• Experience at a historic site or museum, or other position providing guest services preferred
• Knowledge of event, hospitality, and/or tourism management, is preferred

Pay

This is an hourly/wage position without benefits. Wage employees are limited to working on average no more than 29 hours per week (1,500 hours per year from May 1 – April 30).

Schedule

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Contact Information

Name: Kimberly Crutchfield
Phone: 804-225-2131
Email: kimberly.crutchfield@dhrm.virginia.gov

Equal Opportunity Employer

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI).