Guest Advocate (Cashier or Front of Store Attendant/ Cart Attendant) (T2952)
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real content.
We need to decide which headings to use.
Content:
- About the role: Could be "ALL ABOUT SERVICE & ENGAGEMENT" describing role. Could be "About the role". We'll put that.
- Responsibilities: The bullet list after "As a Guest Advocate, No Two Days Are Ever The Same, But a Typical Day Will Most Likely Include The Following Responsibilities:" then list of responsibilities.
- Requirements/Qualifications/Skills: The "WHAT WE ARE LOOKING FOR" includes traits and skills. Could split into Requirements (maybe "You enjoy interacting...") and Skills (list of skills). But we can combine into one section "Requirements" or "Skills". The instruction: prefer few substantive sections over many thin ones. So we could have one section "Requirements" covering both traits and skills.
- Pay: Starting hourly rate $16.50.
- Benefits: There's a link to benefits eligibility. No explicit benefits description, just link. The instruction: never create Benefits section unless posting actually states them. It does state "Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits." plus a URL for eligibility. That is stating benefits exist, but not enumerating. Is that enough? It says "Find competitive benefits...". That is a statement about benefits existing. Might be enough to include a Benefits section with that sentence. However we must not include placeholder like "varies". It's a statement that benefits are available. I'd include a Benefits section with that sentence.
- Schedule: Not explicitly stated besides flexible work schedule mention in "WHAT WE ARE LOOKING FOR": "You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times)." Also later: "Flexible work schedule (e.g., nights, weekends and holidays); come to work when scheduled, work scheduled shifts and take required meal and rest breaks". So we have schedule info. So we can include a Schedule section.
Thus sections: About the role, Responsibilities, Requirements, Pay, Benefits, Schedule.
We must not include Job ID etc.
We need to use for each section heading. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to preserve all substantive information, not invent or summarize away detail. Must not omit details.
We need to include the responsibilities list as
- . Also the "WHAT WE ARE LOOKING FOR" list as
- . Also maybe the "You are open to working a flexible work schedule..." as part of Schedule section.
We need to include the Starting Hourly Rate as Pay section: maybe
$16.50 USD per hour
.
Benefits: we have two sentences: "Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits." and "Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_A | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_A". We'll combine into a with both URLs.
Schedule: include the flexible schedule statements.
Now ensure we don't repeat any boilerplate like EEO, legal, etc. Remove those.
We must not include application instructions. The posting includes "Applications for this role are accepted on an ongoing basis..." that's application instruction; we must remove.
Also remove "Americans With Disabilities Act (ADA)" etc.
Now craft HTML.
Structure:
About the role
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality. At Target, We Believe In Our Team Members Having Meaningful Experiences That Help Them Build And Develop Skills For a Career. The Role Of a Guest Advocate Can Provide You With The Skills And Experience Of: Communicating and interacting with guests to build a welcoming guest experience Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns Adapting to different guest interactions and situations Promoting and engaging around various benefits, offerings and services
But note that the "The Role Of a Guest Advocate Can Provide You With The Skills And Experience Of:" is a heading? Actually it's a sentence leading to a list. We could keep as prose then maybe a for those skill items. However the instruction: use - for any list of duties/requirements/benefits. This is a list of skills/experience. So we should make a
.
Thus after the paragraph, we can have - Communicating and interacting with guests to build a welcoming guest experience
etc.
Now Responsibilities: heading Responsibilities
then a Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:
then with each responsibility.
We must include all responsibilities lines exactly as given.
Let's extract them:
- Greet: 10ft: be friendly – smile, make eye contact, or wave
- 4ft: greet the guest, smile and initiate a warm, helpful interaction
- Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
- End every guest transaction with a sincere thank you
- Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
- Adjust to business and guest needs to deliver an easy and inspiring guest experience
- Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
- Make the guest aware of current promos, store activities and events.
- Understand and show guests how to use the features and offerings within the Target App including Wallet.
- Know and speak to the benefits of Target Loyalty programs with every guest and assist with application, sign-up, and signing in as needed.
- Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
- Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
- Be familiar with Order Pick-Up, Drive Up and online ordering, and know how to direct the guest to enroll, activate and use these features.
- Attempt every return or exchange and follow register prompts; partner with immediate leaders as needed to help solve issues for the guest while following Target’s policies and procedures.
- Maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal.
- Stock supplies during store open hours while being available for the guest.
- Demonstrate a culture of ethical conduct, safety and compliance.
- Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
- Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
- All other duties based on business needs.
We need to keep punctuation.
Now Requirements/Skills: heading maybe Requirements
then a This may be the right job for you if:
then with each bullet.
Bullets:
- You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
- You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
- You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
- The Good News Is That We Have Some Amazing Training That Will Help Teach You Everything You Need To Know To Be a Guest Advocate. But, There Are a Few Skills You Should Have From The Get-go: (this is a sentence introducing list). Then list:
-- Communicating effectively, including using positive language and attentive to guests needs
-- Welcoming and helpful attitude toward guests and other team members
-- Attention to detail while prioritizing tasks
-- Willing to educate guests and engage around products and services
-- Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
-- Work both independently and with a team
-- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
-- Resolve guest questions quickly on the spot
Then after that: "We Are An Awesome Place To Work And Care About Our Teams, So We Want To Make Sure We Are Clear On a Few More Basics That We Expect:" then list:
-- Accurately handle checkout operations, transactions, and support cash office operations as needed.
-- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.
-- Flexible work schedule (e.g., nights, weekends and holidays); come to work when scheduled, work scheduled shifts and take required meal and rest breaks
-- Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
-- Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
We should include all these as list items under Requirements.
Now Pay: Pay
$16.50 USD per hour
Benefits: Benefits
Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits. Benefits eligibility: https://tgt.biz/BenefitsForYou_A (also Spanish version: https://tgt.biz/BenefitsForYou_A)
But we need to preserve both URLs exactly as given. The posting had: "Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits. Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_A | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_A". We'll output as plain text with URLs.
Schedule: Schedule
You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
- for any list of duties/requirements/benefits. Use
for prose. We need to preserve all substantive information, not invent or summarize away detail. Must not omit details. We need to include the responsibilities list as
- . Also the "WHAT WE ARE LOOKING FOR" list as
- . Also maybe the "You are open to working a flexible work schedule..." as part of Schedule section.
We need to include the Starting Hourly Rate as Pay section: maybe
$16.50 USD per hour
. Benefits: we have two sentences: "Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits." and "Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_A | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_A". We'll combine into awith both URLs. Schedule: include the flexible schedule statements. Now ensure we don't repeat any boilerplate like EEO, legal, etc. Remove those. We must not include application instructions. The posting includes "Applications for this role are accepted on an ongoing basis..." that's application instruction; we must remove. Also remove "Americans With Disabilities Act (ADA)" etc. Now craft HTML. Structure:
About the role
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality. At Target, We Believe In Our Team Members Having Meaningful Experiences That Help Them Build And Develop Skills For a Career. The Role Of a Guest Advocate Can Provide You With The Skills And Experience Of: Communicating and interacting with guests to build a welcoming guest experience Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns Adapting to different guest interactions and situations Promoting and engaging around various benefits, offerings and services
But note that the "The Role Of a Guest Advocate Can Provide You With The Skills And Experience Of:" is a heading? Actually it's a sentence leading to a list. We could keep as prose then maybe a- for those skill items. However the instruction: use
- for any list of duties/requirements/benefits. This is a list of skills/experience. So we should make a
- .
Thus after the paragraph, we can have
- Communicating and interacting with guests to build a welcoming guest experience etc. Now Responsibilities: heading
Responsibilities
then aCreate an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:
then- with each responsibility.
We must include all responsibilities lines exactly as given.
Let's extract them:
- Greet: 10ft: be friendly – smile, make eye contact, or wave
- 4ft: greet the guest, smile and initiate a warm, helpful interaction
- Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
- End every guest transaction with a sincere thank you
- Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
- Adjust to business and guest needs to deliver an easy and inspiring guest experience
- Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
- Make the guest aware of current promos, store activities and events.
- Understand and show guests how to use the features and offerings within the Target App including Wallet.
- Know and speak to the benefits of Target Loyalty programs with every guest and assist with application, sign-up, and signing in as needed.
- Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
- Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
- Be familiar with Order Pick-Up, Drive Up and online ordering, and know how to direct the guest to enroll, activate and use these features.
- Attempt every return or exchange and follow register prompts; partner with immediate leaders as needed to help solve issues for the guest while following Target’s policies and procedures.
- Maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal.
- Stock supplies during store open hours while being available for the guest.
- Demonstrate a culture of ethical conduct, safety and compliance.
- Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
- Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
- All other duties based on business needs.
We need to keep punctuation.
Now Requirements/Skills: heading maybe
Requirements
then aThis may be the right job for you if:
then- with each bullet.
Bullets:
- You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
- You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
- You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
- The Good News Is That We Have Some Amazing Training That Will Help Teach You Everything You Need To Know To Be a Guest Advocate. But, There Are a Few Skills You Should Have From The Get-go: (this is a sentence introducing list). Then list:
-- Communicating effectively, including using positive language and attentive to guests needs
-- Welcoming and helpful attitude toward guests and other team members
-- Attention to detail while prioritizing tasks
-- Willing to educate guests and engage around products and services
-- Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
-- Work both independently and with a team
-- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
-- Resolve guest questions quickly on the spot
Then after that: "We Are An Awesome Place To Work And Care About Our Teams, So We Want To Make Sure We Are Clear On a Few More Basics That We Expect:" then list:
-- Accurately handle checkout operations, transactions, and support cash office operations as needed.
-- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.
-- Flexible work schedule (e.g., nights, weekends and holidays); come to work when scheduled, work scheduled shifts and take required meal and rest breaks
-- Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
-- Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
We should include all these as list items under Requirements.
Now Pay:
Pay
$16.50 USD per hour
Benefits:Benefits
Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits. Benefits eligibility: https://tgt.biz/BenefitsForYou_A (also Spanish version: https://tgt.biz/BenefitsForYou_A)
But we need to preserve both URLs exactly as given. The posting had: "Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits. Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_A | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_A". We'll output as plain text with URLs. Schedule:Schedule
You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
- for any list of duties/requirements/benefits. This is a list of skills/experience. So we should make a
- . Also maybe the "You are open to working a flexible work schedule..." as part of Schedule section.
We need to include the Starting Hourly Rate as Pay section: maybe
- . Also the "WHAT WE ARE LOOKING FOR" list as