GTS - US Entity - Change Management Consultant

About the role

This role supports the scaling of AI fluency, adoption, and proficiency across a large employee base. The individual will administer AI learning programs, coordinate learning events, support an AI Champions network, track adoption metrics, and assist with enterprise-wide AI rollout initiatives.

Responsibilities

• Administer and maintain the AI learning platform, including content uploads, learner assignments, badge tracking, and troubleshooting access issues.
• Carefully coordinate and update AI-related learning content, including responsible AI and company AI principles.
• Manage logistics for AI learning sessions, workshops, and events, including scheduling, communications, registration, and follow-up.
• Support the onboarding, communications, and engagement tracking for the AI Champions Network.
• Track and report on learning progress, completion rates, badge attainment, and AI tool adoption metrics for leadership updates.
• Partner with cross-functional stakeholders on communications, change management, and AI rollout activities.

Requirements

• Experience with LMS administration and user support.
• Proven experience in learning program coordination and operations.
• Background in event planning and logistics coordination.
• Experience with stakeholder management and cross-functional collaboration.
• Clear and professional written and verbal communication skills.
• Experience tracking participation, completion, and adoption metrics.
• Ability to manage multiple priorities in a fast-paced environment.
• Genuine interest in AI tools and how organizations build adoption and fluency at scale.

Preferred Qualifications

• Experience with AI learning, enablement, or adoption initiatives.
• Background in managing champions or ambassador networks.
• Familiarity with employee engagement programs.
• Experience supporting change management or transformation initiatives.
• Proficiency with dashboard reporting and analytics using tools like Excel or SharePoint.

Benefits

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We also offer an ESPP (employee stock purchase program), a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.