GTM Technology Product Owner
Roadmap Execution
Partner with Customer Success and Support Operations to translate business objectives into technical requirements, serving as both project liaison and lead analyst. Operate with extreme urgency and agency once prioritization has been agreed upon with leadership.
Orchestration
Gather requirements and help design advanced automations that drive speed and efficiency. You’ll be deeply focused on post sales customer lifecycle, knocking down inefficiencies and bringing automation across business units.
Data & Agentic Processes
Leverage applications (Ticketing, CSP, PSA, etc.) and AI agents to automate customer lifecycle best practices and value realization, ensuring our post-sales teams spend 100% of their time on high value interactions. Work closely with managers and ICs across functions to provide expert level advice about what AI is ready to do, and what should be left to humans.
Cross-Functional Partnership
Act as a liaison between Customer Success, User Operations, RevOps, and GTM Systems to deliver best in class user experience. Guide strategic evaluations of projects and platforms to help leadership make informed decisions on prioritization.
Systems Governance
Manage data integrity, deduplication, and system audits. You will document our evolving data models and process flows to ensure we remain scalable as we double in size. Deep research into verifying the tools we have adopted are driving ROI.
Experience
- 5-8 years as a Product Owner, Business Analyst, or Systems Analyst
- Background in consulting or a high-growth tech company is required
- AI Expertise: Ability to demonstrate a portfolio of AI first principles
- Proven experience understanding the relationship between technology and users
- Advanced Excel/Google Sheets skills and experience with BI tools
- Exceptional ability to gather requirements from non-technical stakeholders and transform them into elegant, scalable technical solutions
- Track record of iteration with technical development teams and delivering projects from inception to hypercare
Bonus Points (Optional)
- Experience operating as a founder or partner in a consulting agency
- Experience as part of a hypergrowth company, building a business function 0 > 1
Pay
$164,000 - $240,000 USD Depending on your location, an Applicant Privacy Notice may apply to you.
Schedule
Not specified
Qualifications
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Skills
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Benefits
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Pay
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Schedule
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Legal/EEO/Equal Opportunity
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai.