GTM Operations Specialist

About the role

We are looking for a Director of Operations to help Lightning AI’s go-to-market teams ramp faster, sell sharper, and operate with a shared playbook. This role will build the enablement systems, content, training, and field reinforcement that help Sales, SDRs, Solutions Engineering, Customer Success, and Partners tell the Lightning AI story clearly and win complex technical deals.

Responsibilities

• Define the company's strategic direction and ensure the organization executes against it.
• Partner closely with the CEO and executive team to evaluate growth opportunities, set priorities, track key business metrics, lead cross-functional initiatives, improve operational efficiency, and support executive decision-making with data and analysis.
• Act as a bridge across departments such as Product, Sales, Engineering, Finance, and Customer Success to align teams around company goals.
• Oversee strategic planning and execution, and drive initiatives that improve growth, scalability, and overall business performance.

Requirements

• Experience with AI, cloud infrastructure, developer tools, data platforms, MLOps, or enterprise SaaS.
• Experience building enablement programs from scratch at a high-growth startup.
• Familiarity with MEDDIC/MEDDPICC, Command of the Message, Force Management, or similar enterprise sales methodologies.
• Experience supporting partner, channel, or solutions engineering enablement.

Why Lightning AI

You will help define how companies build and scale real AI systems, not just sell another generic software product. You will work with technical customers and teammates who care about speed, clarity, craft, and direct problem-solving. You will join a company with developer credibility, infrastructure ambition, and a GTM motion that is still early enough to shape.

Pay

The anticipated annual base salary range for this role is: $160,000 – $180,000 USD.

Benefits and Perks

• Comprehensive Health Coverage: Medical, dental, and vision coverage for employees and eligible dependents.
• Meaningful Equity: RSUs that give employees a stake in the company's long-term success.
• Retirement Savings: 401(k) matching (U.S.) and pension contributions (U.K.).
• Flexible Time Off: Unlimited PTO, company holidays, and floating holidays to support work-life balance.
• Company-Wide Winter Break: Two weeks of company closure each winter to disconnect and recharge.
• Paid Parental & Family Leave: Paid leave to support you and your family through life's important moments.
• Professional Development: Annual learning and development allowance to support your professional growth.
• Wellness Benefits: Wellness and work-from-home stipends to support your physical and mental well-being.
• Sabbatical Program: Four weeks of paid sabbatical leave after four years of service.
• Flexible Work: Flexible schedules and a hybrid work model for our office-based teams.
• In-Office Meals: Complimentary meals at our office hubs.

Benefits may vary by location, team, and role.