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GTM HR Business Partner

Luxury Presence · Austin, TX · 4 days ago
On-siteHuman Resources$89/hrFull-time

About the Role

Luxury Presence is seeking an HR Business Partner to support our growing Austin office, specifically our go-to-market (GTM) teams. This role is crucial in driving the success of our revenue-generating teams by providing strategic HR partnership and operational excellence. You will be embedded within the GTM organization, working closely with leaders and managers to foster a high-performance culture and ensure the well-being of our employees.

Responsibilities

  • GTM Leadership Partnership: Act as the primary HR partner to GTM leaders and managers, understanding their teams, targets, and talent needs. Provide guidance on hiring, onboarding, performance management, team structure, and retention strategies.
  • Employee Relations: Serve as a trusted advisor on employee relations matters, including performance, conduct, and sensitive issues. Coach managers through challenging conversations, manage documentation, and resolve cases while balancing employee advocacy and business needs.
  • Manager Effectiveness: Support managers in developing their leadership skills through performance data analysis, review cycles, and feedback. Identify areas for improvement and contribute to programs that enhance managerial capabilities.
  • Performance and Terminations: Collaborate with managers on performance improvement plans and exit processes. Ensure proper documentation, provide support during offboarding, and maintain a compassionate approach.
  • Onboarding: Own the new-hire experience for GTM teams, ensuring a smooth transition and a sense of belonging. Facilitate in-person onboarding sessions in Austin.
  • Workforce Insights: Monitor and analyze key metrics such as attrition, engagement, ramp time, and manager effectiveness. Translate data into actionable recommendations for leadership.
  • Office Culture: Partner with the office manager to cultivate a positive and engaging office culture in Austin. Be a visible and approachable presence, fostering a sense of community.
  • Process Improvement: Leverage automation and AI tools like Rippling to streamline HR processes, reducing administrative burdens and allowing more focus on strategic initiatives.

Requirements

  • 5+ years of HR experience, preferably as an HR Business Partner or Generalist supporting sales or GTM teams in a tech startup or high-growth environment.
  • Proven ability to build trust and credibility with employees and leaders, demonstrating a commanding presence.
  • Experience managing employee relations cases independently, including performance management, investigations, and sensitive matters.
  • Strong coaching and influencing skills, with the ability to challenge managers and leaders constructively.
  • Comfort operating in a fast-paced, target-driven culture, with an understanding of sales and customer success dynamics.
  • Proficiency in data analysis and reporting, with the ability to derive insights and recommend actions.
  • Working knowledge of HR policies, employment laws, and compliance.
  • Experience with HRIS systems, preferably Rippling.
  • Sound judgment, discretion with confidential information, and the ability to escalate issues appropriately.
  • Familiarity with AI tools for process improvement and efficiency.
  • High energy, passion for people, and a proactive approach to problem-solving.

Qualifications

  • Bachelor's degree in Human Resources, Business, or a related field.
  • HR certification (e.g., SHRM-CP, PHR) is a plus.

Benefits

  • Comprehensive health coverage, including medical, dental, and vision insurance.
  • Monthly HSA contributions.
  • 401(k) retirement plan.
  • Flexible PTO policy.
  • Wellbeing perks and programs.

Schedule

This is a full-time, in-office role based in our Austin headquarters, requiring a five-day per week presence.

About Luxury Presence

Luxury Presence is a leading AI growth platform for real estate, empowering over 90,000 professionals, including 30% of the WSJ Real Trends top 100 agents in the United States. Founded in 2016 by Stanford Business School alum Malte Kramer, we’ve grown into a global team recognized on the Inc. 5000 list three years in a row. Backed by top investors like Bessemer Venture Partners, we’ve raised $89 million to date and are committed to driving innovation in the real estate industry. Our award-winning products, from web design to AI tools, help agents and brokerages dominate their markets. Join us in shaping the future of real estate.

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