GSOC Operator

About the role

The SOC Operator position helps maintain a safe and secure environment for our clients by providing centrally managed law enforcement radio monitoring with event logging and recording, alarm monitoring of intrusion detection systems, and emergency dispatch, incident reporting and analysis, and remote alarm panel programming.

Responsibilities

• Provide centrally managed law enforcement radio monitoring with event logging and recording
• Monitor alarm systems for intrusion detection
• Handle emergency dispatch and incident reporting
• Analyze incidents and provide recommendations
• Program remote alarm panels as needed

Requirements

• Experience in roles like Call Center Representative, Dispatch, or Camera Monitoring is preferred
• Strong communication and problem-solving skills
• Ability to work independently and manage multiple tasks simultaneously
• Highly organized and detail-oriented
• Basic knowledge of security systems and protocols

Qualifications

• High school diploma or equivalent
• Experience in a customer service or similar role
• Knowledge of basic computer operations

Skills

• Excellent verbal and written communication skills
• Ability to handle stressful situations calmly and professionally
• Attention to detail and ability to follow procedures accurately
• Basic knowledge of security systems and protocols

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Pay

Weekly pay

Schedule

Flexible schedules

Note: Specific details about retirement plans, health insurance, and paid time off may vary based on local regulations and individual eligibility criteria.