GSOC & Crisis Communication Lead
Stellantis · Auburn Hills, MI · Today
Human ResourcesFull-time
The Global Security Operations Center (GSOC) & Crisis Communication Lead this role includes the management of Corporate Security’s Global Security Operation Center, a 24/7 intelligence fusion center that analyzes potential crises globally and assesses their impact to company operations, facilities and personnel. The GSOC manager coordinates with management teams within other departments to ensure the GSOC’s staff of intelligence analysts are providing timely, relevant information to these various groups. This position is also a crisis communication lead during a mass communication event. The GSOC & Crisis Communication Lead Is Accountable For Generating High-quality Intelligence Reports And Supporting a Wide Range Of Business Functions, Including But Not Limited To Corporate investigationsIntellectual property protectionRisk ManagementSupply chain and logistics operationsWellbeing Health and Safety (WHS) initiativesGlobal business travel securityManufacturing and infrastructure securityCommunications and information technology support This position ensures that actionable intelligence is delivered to key stakeholders, enabling proactive risk mitigation and informed decision-making across the enterprise. Duties Of Position Work in a 24/7 intelligence center environmentManage and coordinate Stellantis Crisis Management Program.Member of the Digital Risk Team.Develop crisis management related training guidelines for Incident Management Teams (IMTs) across Stellantis facilities.Create crisis management tabletops and other training exercises for Stellantis executive Crisis Management Team. Provide Crisis Management, Corporate Security, and Travel Security related training to the company's workforce.Manage the Global Security Operations Center (GSOC), Corporate Security’s 24/7 intelligence and information fusion center.Responsible for GSOC’s intelligence collection and reporting mission in support of various company departments and business operations.Coordinating with corporate managers in other geographic regions and countries.Study and provide analysis on global dynamics and current events that potentially affect corporate decision makers and traveling employees.Develop new intelligence requirements as business operations change.Coordinate with U.S. Government agencies as it relates to threats to the company.Manage the Corporate Security departmental website in the company intranet.Communicate with stakeholders to ensure all operational needs are met.Coordinate and network with security managers and industry partners to develop best practices, goals, and visions for the GSOC.Monitor current events globally and assess their impact to the client’s business operations.Manage personnel operationally and administratively.Develop periodic evaluations and establish developmental goals for employees.Assess threat levels and determine risk factors necessary to make decisions.Make suggestions for the development and improvement of intelligence reporting protocols.Provide input into analytical tools, systems, and processes. Knowledge, Skills, & Abilities Effective oral and written communicationProficiency with AI applications Proficiency with Microsoft Applications Forecasting and predicting Active listeningAssess and evaluate situations effectivelyIdentify critical issues quickly and accuratelyResearch, investigate, and compile informationWrite informatively, clearly, and accuratelyPlanning and organizingProblem solvingRisk analysis capabilityEncourage effective teamworkSynthesize facts, concepts, and principlesCompile, sort, and interpret dataKnowledge of national and international current eventsAttention to detailAble to manage multiple projectsAdvanced creativitySetting and achieving goalsCoaching, mentoring, and motivatingMediate conflict with tact and diplomacy Basic Qualifications Bachelor’s degree in Security, Criminal Justice, Intelligence Studies, Emergency/Crisis Management or similar program requiredMinimum of 10 years intelligence analysis or security related experience, including managing an intelligence operations centerKnowledge of corporate crisis management-related functions Experience working with executive level decision makersProven capability to lead and manage a team supporting a 24/7 operation, with flexibility to provide off-hours leadership and support as needed Preffered Qualifications Master’s degree in Intelligence Studies or other applicable fields Our Benefits — Designed With You In Mind Comprehensive Health & Well-being Coverage From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage — ensuring you and your family stay healthy and protected. Also, our Employee Assistance Program (EAP) offers confidential support for personal and professional challenges, always ready when you need it. Family Building Benefit We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy. Generous Paid Time Off We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most. Competitive Retirement Savings Plans We Help You Plan For The Future With An employer match on contributions to your 401k, Roth, and Catch-Up plansAn employer contribution, even if you don’t contribute Income Protection & Insurance Options Benefit from both employer-provided and voluntary plan offerings, including life insurance, group accident, critical illness, etc. - supporting the needs of you and your family and ensuring peace of mind. Company Vehicle Lease Program Eligible employees and their immediate families can participate in the company vehicle lease program, providing access to Stellantis vehicles with insurance, maintenance, and unlimited miles included. Plus, take advantage of exclusive discounts on Stellantis products. Support for Your Growth and Giving Back We believe in investing in your future and your passions: Tuition reimbursementStudent loan refinancing programs18 paid volunteer hours each year to make a difference in your community And so much more! When you join us, you’re not just building a career — you’re joining a company that supports you, inside and outside of work. At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future. EOE / Disability / Veteran