Communications Lead

Responsibilities

• Create thoughtful and engaging content to promote identified DoW priorities within budget and aligned with the organization’s goals.
• Ensure products and materials align with the company’s vision, goals, and priorities.
• Collaborate with multidisciplinary teams to develop, propose, develop, and implement marketing, advertising, and educational materials across print, online, social media, events, briefings, etc.
• Develop webinars and other virtual events as needed.
• Create and manage e-mail campaigns.
• Create compelling content, messaging, and stories.
• Manage DoW spotlights for the website, social media, events, and articles.
• Manage the review and approval process for marketing materials, including working with various stakeholders.
• Prepare monthly reports on activities and results of marketing and advertising initiatives.
• Participate in outreach events, such as exhibiting at conferences and staffing information sessions.
• Manage stakeholder expectations by maintaining consistent communication and troubleshooting issues promptly.
• Coordinate rollouts of new products and materials.
• Facilitate training sessions and monitor employee adoption to ensure successful implementation.
• Collect and analyze feedback to refine products, materials and related processes and support continuous improvement.
• Robust stakeholder management to align departments and foster collaboration.

Qualifications

• Ability to pass a government background investigation, including financial, criminal, residential, educational, foreign affiliation, prohibited substance abuse, and employment verifications; active U.S. Customs and Border Protection background investigation preferred.
• Bachelor’s degree in Communications, Journalism, Public Relations, or Marketing required with 8 or more years of professional experience in Military Health strategic communications, public relations, corporate communications, or a similar role.
• Hands-on experience using Military Health communication platforms such as email marketing software, intranet systems, or DHA-specific platforms.
• Strong background in preparing executive-level briefings, white papers, and Reports to Congress for General Officers and Senior Executive Service (SES) leaders.
• Excellent English verbal, presentation, writing and editing skills with familiarity in design tools such as Figma to support visually engaging materials with ability to adapt communication styles and tone to suit diverse audiences and platforms effectively.
• Skilled in aligning communication goals with overarching business objectives, proactively identifying opportunities, risks, and areas for improvement.
• Ability to utilize best practices and implementation strategies to optimize communications for client projects and stakeholders.
• Expertise in developing and implementing comprehensive communication strategies that drive successful project outcomes.
• Proficiency in Microsoft tools (Word, Excel, Outlook, PowerPoint), collaboration platforms (SharePoint, ServiceNow, Jira/Confluence), and modeling tools (Visio, Power BI, Excel).
• Collaborate closely with project leadership to identify and resolve project-related issues efficiently and recommend approaches to execute project deliverables effectively.
• Proven ability to operate autonomously in fast-paced or complex environments, demonstrating adaptability and resilience under pressure.
• Perform additional duties as assigned to support overall project objectives and team success.