Jobs · Pennsylvania

Growth Support Specialist

RSM US LLP · Philadelphia, PA · 1 mo ago
$46k–$74k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes description about company and role. We need to use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if there is real specific content. We must not repeat job title as heading. No Job ID. Remove boilerplate: EEO, accommodation, etc. Also remove application instructions, navigation, cookie, legal. We need to preserve all substantive information. Let's parse content: Intro paragraph: "We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM." That's about the company; could be "About the role" or maybe "About the company". The instruction says use headings like About the role, Responsibilities, etc. So we can put that under

About the role

with paragraphs. Then description of growth support specialist responsibilities: many bullet-like sentences. We'll need to extract responsibilities list. We have "Essential Duties" then list of duties. Then "Responsibilities may include, but are not limited to, the following:" then list. Then later many more responsibilities: "Serve as primary resource for CRM database support..." etc. We need to combine all duties into a
  • list under Responsibilities. We must not duplicate content. We also have Education: "Associate degree or 2+ years of experience in related field" Technical/Soft Skills (required) list. Experience: "1 to 3 years of relevant experience in a related field or area" Leadership Skills (required) list. Schedule: "There is an expectation that your first ninety days of employment will be in-office five (5) days per week. After those 90-days, you will have the ability to work a hybrid schedule, minimally with three (3) days in-office." Pay: "Compensation Range: $46,100 - $73,700" Benefits: "At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits." We should include Benefits section with that paragraph (maybe also mention flexibility). The instruction: include section only when posting has real specific content. Benefits: we have a sentence about competitive benefits and compensation package, flexibility, link. That's specific enough. Pay: we have compensation range. Schedule: we have in-office first 90 days then hybrid. Education/Qualifications: we have education and experience. Skills: technical/soft skills and leadership skills. We could combine technical/soft skills and leadership skills under Skills section, or separate? The instruction says use headings like Skills. We'll put all skill-related bullet points under Skills. Requirements: maybe education and experience? Could be Qualifications. We'll decide: Use Qualifications for education and experience. Use Requirements for maybe nothing else? But we can combine. Better: Use Qualifications for education and experience. Use Skills for technical/soft and leadership. Responsibilities: all duties. About the role: company description and role overview. Now we need to strip boilerplate: EEO, accommodation, visa sponsorship, etc. Also remove "Learn more about our total rewards at ..."? That's part of benefits, we can keep. Remove "All applicants will receive consideration for employment as RSM does not tolerate discrimination..." etc. Remove accommodation lines, etc. Remove "RSM does not intend to hire entry level candidates who will require sponsorship..." etc. Remove "RSM will consider for employment qualified applicants with arrest or conviction records." etc. Remove California specific line. Remove "At RSM, an employee’s pay at any point..." maybe part of pay but we already have compensation range; that sentence is generic but could be kept? It's about pay philosophy; maybe keep as part of Pay section? But we already have compensation range; the sentence is generic but still substantive. However instruction: do not include filler like "commensurate with experience". This sentence is generic but not filler? It says "At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range." This is somewhat generic but still describes how pay is determined. Might be okay to include in Pay section. However we already have compensation range; we could include that paragraph as part of Pay section. But we need to avoid duplication. We'll include Pay section with that paragraph plus the compensation range. Now Benefits: we have "At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits." We'll keep that. Now Schedule: we have the in-office first 90 days then hybrid. Now we need to ensure we don't include any duplicated lines. Let's extract responsibilities list. From text: "Essential Duties Coordinate and support the local market, line of business or industry-focused intentional growth strategy. Support Regular Cadence Of Growth Meetings Coordinate growth meeting schedule. Prepare and distribute agenda and growth documents. Document discussion and action items. Maintain repository of meeting notes and related documents. Monitor activity and progress with team members between meeting cycles. Keep relevant stakeholders apprised of progress. Provide comprehensive support for the customer relationship management (CRM) platform to monitor pipeline, document relationship activity and track due dates. Perform account, data and various other types of research to support pursuit efforts. Provide ad hoc support as needed for CRM requests, pipeline reports and the development and production of presentations and pursuit documents. Proactively manage time and execute responsibilities. Work directly with market developer or pursuit leader to support the successful execution of market-facing seminars, conferences, meetings and networking events. Responsibilities may include, but are not limited to, the following: Planning Purchase, coordination and delivery of materials needed on-site Audio visual setup Registrations Post-event wrap-up Coordinates registration and return on investment with various trade and industry groups and local market or industry sponsorships Keeps abreast of systems, tools and resources that may be beneficial to pursuit teams, such as industry and line of business collateral, white papers and other thought leadership Reviews charges on firm-issued purchasing card for accuracy and reconciles in a timely manner Serve as primary resource for CRM database support within the local market and/or industry. Support and encourage the training and adoption of data tools among industry and local market users. Provide assistance capturing account, contact, opportunity and activity data in CRM. Provide assistance with ad hoc pipeline, industry or market data reports and dashboard coordination requests for industry or local market users. Respond to standard requests from national in-take portal. Acquire specialized training and be educated on the proper execution of CRM functions and tasks limited to the growth support team. Adhere to firm data integrity policies and procedures. Review pursuit deliverables to monitor brand and risk compliance and adherence to high document quality standards. Have the opportunity to complete proposal training to develop the skills necessary to prepare pursuit documents as capacity allows, leveraging existing templates, text and graphics. Regularly engage, participate and contribute to group discussions and activities within their focused area such as industry, line of business or local market growth teams. Collaborate effectively with growth support leaders, team members, other ESS subfunctions and other internal firm client service teams to ensure business needs are met. Perform other duties as assigned." We need to turn each line into
  • . Some lines are sentences; we can keep as is. We should avoid duplication: some items appear both in essential duties and responsibilities list (like "Serve as primary resource for CRM database support..." appears later). We'll deduplicate. Let's list unique items: 1. Coordinate and support the local market, line of business or industry-focused intentional growth strategy. 2. Support Regular Cadence Of Growth Meetings 3. Coordinate growth meeting schedule. 4. Prepare and distribute agenda and growth documents. 5. Document discussion and action items. 6. Maintain repository of meeting notes and related documents. 7. Monitor activity and progress with team members between meeting cycles. 8. Keep relevant stakeholders apprised of progress. 9. Provide comprehensive support for the customer relationship management (CRM) platform to monitor pipeline, document relationship activity and track due dates. 10. Perform account, data and various other types of research to support pursuit efforts. 11. Provide ad hoc support as needed for CRM requests, pipeline reports and the development and production of presentations and pursuit documents. 12. Proactively manage time and execute responsibilities. 13. Work directly with market developer or pursuit leader to support the successful execution of market-facing seminars, conferences, meetings and networking events. 14. Planning Purchase, coordination and delivery of materials needed on-site 15. Audio visual setup 16. Registrations 17. Post-event wrap-up 18. Coordinates registration and return on investment with various trade and industry groups and local market or industry sponsorships 19. Keeps abreast of systems, tools and resources that may be beneficial to pursuit teams, such as industry and line of business collateral, white papers and other thought leadership 20. Reviews charges on firm-issued purchasing card for accuracy and reconciles in a timely manner 21. Serve as primary resource for CRM database support within the local market and/or industry. 22. Support and encourage the training and adoption of data tools among industry and local market users. 23. Provide assistance capturing account, contact, opportunity and activity data in CRM. 24. Provide assistance with ad hoc pipeline, industry or market data reports and dashboard coordination requests for industry or local market users. 25. Respond to standard requests from national in-take portal. 26. Acquire specialized training and be educated on the proper execution of CRM functions and tasks limited to the growth support team. 27. Adhere to firm data integrity policies and procedures. 28. Review pursuit deliverables to monitor brand and risk compliance and adherence to high document quality standards. 29. Have the opportunity to complete proposal training to develop the skills necessary to prepare pursuit documents as capacity allows, leveraging existing templates, text and graphics. 30. Regularly engage, participate and contribute to group discussions and activities within their focused area such as industry, line of business or local market growth teams. 31. Collaborate effectively with growth support leaders, team members, other ESS subfunctions and other internal firm client service teams to ensure business needs are met. 32. Perform other duties as assigned. Check duplicates: "Serve as primary resource for CRM database support within the local market and/or industry." appears also earlier? Not earlier. Good. Now Education/Qualifications: - Associate degree or 2+ years of experience in related field - 1 to 3 years of relevant experience in a related field or area (maybe overlapping). We'll combine: Education: Associate degree or 2+ years of experience in related field. Experience: 1 to 3 years of relevant experience in a related field or area. We could put both under Qualifications. Now Technical/Soft Skills (required) list: - Demonstrates a basic knowledge of tools, resources and Technology Required With Assigned Responsibilities - Some experience with customer relationship management software - Intermediate Microsoft Office skills, ability to learn programs/software utilized by the firm - Excellent people skills - Ability to

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