Growth Support Specialist

About the role

The Growth Support Specialist collaborates with pursuit leaders, market development teams, and business development professionals to support local market, line‑of‑business, and industry‑focused intentional growth activities. The role involves using firm tools to aid growth initiatives such as intentional growth teams, market‑facing sponsorships and events, marketing campaigns, customer and prospect data quality maintenance, and preparation of brand‑ and risk‑compliant proposals and pursuit deliverables.

Responsibilities

• Coordinate and support the local market, line of business, or industry‑focused intentional growth strategy.
• Support a regular cadence of growth meetings: coordinate schedules, prepare and distribute agendas and documents, document discussions and action items, maintain a repository of meeting notes, monitor activity between cycles, and keep stakeholders informed.
• Provide comprehensive support for the CRM platform to monitor pipeline, document relationship activity, and track due dates.
• Perform account, data, and other research to support pursuit efforts.
• Provide ad hoc support for CRM requests, pipeline reports, and the development and production of presentations and pursuit documents.
• Proactively manage time and execute responsibilities.
• Work directly with market developers or pursuit leaders to support the successful execution of market‑facing seminars, conferences, meetings, and networking events (planning, purchasing, coordination, delivery of materials, AV setup, registrations, post‑event wrap‑up).
• Coordinate registration and return on investment with trade and industry groups and local market or industry sponsorships.
• Stay abreast of beneficial systems, tools, and resources (industry and line‑of‑business collateral, white papers, thought leadership).
• Review charges on firm‑issued purchasing cards for accuracy and reconcile in a timely manner.
• Serve as the primary resource for CRM database support within the local market and/or industry.
• Support and encourage training and adoption of data tools among industry and local market users.
• Assist in capturing account, contact, opportunity, and activity data in CRM.
• Provide assistance with ad hoc pipeline, industry, or market data reports and dashboard coordination requests.
• Respond to standard requests from the national intake portal.
• Acquire specialized training and become educated on the proper execution of CRM functions and tasks limited to the growth support team.
• Adhere to firm data integrity policies and procedures.
• Review pursuit deliverables to monitor brand and risk compliance and adherence to high document quality standards.
• Have the opportunity to complete proposal training to develop skills needed to prepare pursuit documents using existing templates, text, and graphics.
• Regularly engage, participate, and contribute to group discussions and activities within focused growth teams (industry, line of business, or local market).
• Collaborate effectively with growth support leaders, team members, other ESS subfunctions, and internal firm client service teams to ensure business needs are met.
• Perform other duties as assigned.

Qualifications

• Recent U.S. college/university graduate with 1‑2 years of progressive, relevant work experience in a same or similar role (internships excluded).
• Ability to acquire specialized training and become educated on proper execution of CRM functions and tasks limited to the growth support team.
• Adherence to firm data integrity policies and procedures.
• Strong time‑management, problem‑solving, and customer‑service skills.
• Proficiency with CRM platforms and ability to support pipeline monitoring, relationship activity tracking, and due‑date management.
• Experience coordinating meetings, preparing agendas, documenting discussions, and maintaining repositories of meeting notes.
• Ability to support market‑facing seminars, conferences, and networking events (materials planning, AV setup, registrations, post‑event wrap‑up).
• Skill in reviewing pursuit deliverables for brand and risk compliance and maintaining high document quality standards.
• Willingness to complete proposal training and leverage existing templates to prepare pursuit documents.

Benefits

RSM offers a competitive benefits and compensation package, including flexibility in schedule to balance life’s demands while maintaining client service. Learn more about total rewards at rsmus.com/careers/working-at-rsm/benefits.

Pay

Compensation range: $46,100 – $73,700.

Schedule

First 90 days of employment: five (5) days per week in‑office. After 90 days: hybrid schedule with a minimum of three (3) days in‑office per week.