Growth Operations Associate

Essential Duties & Responsibilities

• Partner with Growth and Business Development leaders to support strategic planning and execution initiatives.
• Analyze markets, partners, competitive trends, and pipeline opportunities to identify areas for future growth.
• Maintain and optimize Salesforce CRM data, reporting, and operational processes.
• Create dashboards, reports, and executive-level insights that drive informed decision-making.
• Develop financial models and strategic analyses to support internal planning and partnership opportunities.
• Identify and implement AI-enabled workflow improvements that increase efficiency and reduce manual effort.
• Serve as a key operational resource for day-to-day Growth organization needs and special projects.

Qualifications

• Bachelor’s degree ideally in Business, Finance, Economics, Analytics, Healthcare Management, or a related field.
• 2-5 years of experience in management consulting, strategy consulting, healthcare consulting, healthcare operations, business analytics, or another highly analytical business environment.
• Experience supporting Growth Operations, Revenue Operations, Sales Operations, Business Development, or other commercial functions.
• Experience developing, managing, and optimizing CRM platforms, with Salesforce experience preferred.
• Strong financial modeling, forecasting, planning, and analytical skills.
• Demonstrated ability to solve complex business challenges through a data-driven approach and translate insights into actionable recommendations.
• Excellent written and verbal communication skills, with the ability to effectively present findings and recommendations to stakeholders at all levels.
• Experience leveraging AI tools and emerging technologies to improve reporting, analytics, workflow efficiency, and operational effectiveness.
• Exposure to healthcare organizations, provider groups, value-based care organizations, health technology companies, healthcare startups, or other healthcare-adjacent industries is preferred.
• Prior experience in a consulting, startup, health tech, or other high-growth environment where strategic thinking, adaptability, and problem-solving are critical to success.