Growth and Engagement Specialist

Responsibilities

• Build and maintain relationships with a defined portfolio of startups and small to midsize businesses
• Drive participation in TechPoint programs including Xtern, Xtern Challenge and community convenings
• Conduct regular check-ins to understand company needs and connect them to relevant opportunities
• Support retention by ensuring strong partner experience and consistent value delivery
• Track engagement activity and outcomes in Salesforce and monitor engagement trends to identify risks and opportunities
• Prospect and identify new companies aligned with TechPoint’s membership and sponsorship strategy
• Conduct outbound outreach to generate qualified leads
• Qualify opportunities and schedule meetings for senior Engagement team members
• Maintain a healthy pipeline in Salesforce and contribute to revenue goals
• Collaborate with marketing to align campaigns with outreach efforts
• Develop a strong understanding of Indiana’s tech ecosystem
• Represent TechPoint at events, networking opportunities and community engagements
• Support marketing efforts including storytelling and thought leadership
• Use data, market intelligence, and partner feedback to help refine outreach strategies, prioritization, and engagement approaches
• Identify patterns and themes across partner interactions and communicate actionable insights to the Engagement team

Requirements

• 2-5 years of experience in account management, partnerships, sales or business development
• Experience prospecting and generating leads
• Strong written and verbal communication skills
• Experience using CRM systems, preferably Salesforce
• Able to manage multiple priorities in a fast-paced environment
• Able to maintain accurate engagement and pipeline records and use data to prioritize activities
• Demonstrated ability to build and maintain partner relationships and support business development activities while balancing multiple priorities

Benefits

• 100% of your healthcare and dental premiums are paid for individual and family.
• Pre-tax & Roth 401(k) Retirement Plan with generous match - 5% contributed by the employer regardless of employee contribution and up to an additional 5% employee voluntary contribution eligible to be matched by the employer.
• Company paid group life benefits as well as company paid short-term and long-term disability insurance.
• Flexible/hybrid work schedule.
• Generous Paid Time Off (PTO) including 17 holidays!