Growth and Compliance Coordinator

About The Role

As Growth and Compliance Coordinator, you will be responsible for managing the health, growth and compliance of mid-tier Marketplace sellers. You will blend seller coaching and lifecycle management with day-to-day compliance monitoring and reporting to ensure sellers are both performing and operating to Kohl's standards.

What You'll Do

• Own the day-to-day health, growth and compliance of mid-tier marketplace sellers
• Manage the seller lifecycle from day one through ongoing optimization
• Monitor early performance indicators and provide tactical Gross Merchandise Value (GMV), conversion and operational recommendations to ensure sellers progress from activation to optimization
• Manage a large portfolio of growth tier accounts, conduct regular business reviews, identify high-potential sellers for tier one escalation and serve as the primary operational point of contact for seller questions
• Maintain operational integrity by monitoring daily seller metrics including fulfillment speed, cancellations, customer ratings and defect rates
• Issue standardized compliance notifications and tracking remediation timelines and ensure vendor communication logs are accurate and up to date
• Conduct routine quality checks on seller listings and fulfillment data, documenting and escalating recurring issues to support quality improvement initiatives
• Generate and distribute recurring sales and performance reports and tracks seller progression and compliance status
• Deliver regular category insights and competitive gap analysis, partnering with recruitment teams to address assortment gaps and strengthen Marketplace coverage
• Additional tasks may be assigned

Required Skills

• 1+ years of experience with digital, supply chain or Marketplace businesses
• Proficiency in Microsoft Excel

Preferred Qualifications

• Bachelor's degree
• Experience in third-party omnichannel fulfillment