Growth Adoption Manager

About Pilotbase:Flight Schedule Pro powers the world’s flight training ecosystem, supporting over 1,400 flight schools and tens of thousands of pilots each year. We are now building Pilotbase, a connected system that brings together flight schools, pilots, and industry partners into a single, data-driven network. This next phase of growth is focused on expanding within our existing customer base, reaching pilots directly, and creating new revenue streams across the ecosystem. Job Overview: We are hiring a Growth Adoption Manager to drive how Pilotbase is introduced, adopted, and expanded across our flight school customer base—and how that adoption translates into long-term revenue. This role sits at the intersection of product, revenue, and customer strategy. You will define how we grow through our customers to reach pilots, shape early monetization models, and build repeatable adoption and expansion playbooks. Responsibilities:Drive Pilotbase AdoptionLead adoption of Pilotbase across flight school customersDefine how schools introduce and operationalize Pilotbase within training programsPartner with Customer Success to ensure strong onboarding, engagement, and retentionDevelop Monetization StrategyContribute to pricing and packaging strategy across multiple models (B2B, B2B2P, and direct-to-pilot)Test and validate pilot subscription and usage-based revenue opportunitiesBuild the foundation for scalable monetization tied to adoption and engagementExpand Within Existing CustomersIdentify and execute expansion opportunities tied to Pilotbase adoptionSupport Sales in positioning Pilotbase within new logo and upsell motionsDevelop repeatable playbooks for integrating Pilotbase into multi-product deploymentsLead Cross-Functional ExecutionPartner with Sales, Customer Success, Product, and Marketing to align on adoption and growth strategyTranslate customer and pilot behavior into actionable insights for product and GTM teamsEnsure alignment between pilot engagement and flight school valueConnect Adoption to Revenue OutcomesDefine how adoption and usage drive retention, expansion, and new revenue streamsEstablish early frameworks linking engagement to monetizationHelp shape the long-term growth model for Pilotbase Qualifications: REQUIRED:Experience in SaaS, marketplace, or platform-based business modelsExposure to pricing, packaging, or monetization strategyProven ability to work cross-functionally across Sales, Product, Marketing, and Customer SuccessStrong analytical and strategic thinking, with the ability to translate insight into execution PREFERRED:Experience in product-led or hybrid go-to-market modelsBackground in growth, expansion, or revenue strategy rolesExperience in multi-sided platforms or subscription-based businesses Compensation: The base salary range for this role starts at $105,000 and the position is eligible for variable compensation. The final agreed-upon compensation is based on a number of factors, including but not limited to: individual education, qualifications, skills, prior work experience, competencies, and geographic work location. The above salary range represents the Company’s good faith and reasonable estimate of the range of possible compensation at the time of posting. Travel Requirements:Occasional business travel may be required, up to 10%