Group Sales Manager
The Sun Rose West Hollywood is a newly rebranded, independent, award-winning hotel located on the iconic Sunset Strip and a proud member of Preferred Hotels & Resorts. The property features 149 guest rooms and suites, a signature rooftop poolside restaurant, a full-service spa, and an intimate live music venue. Set on the former House of Blues site, The Sun Rose is writing its next great chapter with a guest experience rooted in design, cultural expression, and a strong sense of place.
About the role
Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.
Responsibilities
- Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections, and written communication.
- Produce room, banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales.
- Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients.
- Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts.
- Develop and conduct persuasive verbal sales presentations to prospective clients.
- Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account.
- Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.
- Prepare correspondence to customers, internal booking reports, and file maintenance.
- Participate in daily business review meetings, pre-convention meetings, training, and other sales-related meetings as required.
- Attend trade shows, community events, and industry meetings.
- Demonstrate advanced knowledge of market trends, competition, and key customers of the hotel.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job-related duties as assigned.
Requirements
- 3+ years of past sales experience preferred.
- Hotel experience preferred.
- Advanced knowledge of market trends, competition, and key customers of the hotel.
- Able to set priorities, plan, organize, and delegate.
- Must possess computer skills, including use of Microsoft Word, Excel, and Delphi.
- Advanced knowledge of sales skills, revenue management, training, and motivation of peers.
- Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
- Effective verbal and written communication skills.
- Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, and the public.
Pay
Salary Range: $95,000.00 - $100,000.00 annually. Discretionary performance bonus eligible.
Benefits
- Comprehensive medical, dental, and vision insurance programs.
- Vacation, sick, and holiday programs.
- Pet insurance through the ASPCA.
- Supplemental, spousal, and child life insurance.
- Short- and long-term disability plans.
- 401(k) savings plan with matching funds.
- Discounts through 'YouDecide' and hotel room discount programs.