Group Sales Manager

Responsibilities

• Achieve monthly room night and revenue booking goals.
• Solicit accounts within the assigned market segment utilizing OSCAR.
• Possess knowledge of the subtleties inherent in the assigned market segment and its role in maintaining the profitability of the hotel.
• Maintain aggressive weekly telephone, site inspection and personal call goals.
• Follow up promptly on leads generated by the National Sales offices, Convention and Visitors Bureau and other Omni Hotels within 24 hours.
• Participate in the development of direct mail and all promotions related to the market segment needs.
• Monitor Reader Boards of competition for potential sources of new group business.
• Achieve budgeted room nights, rate and revenues.
• Manage multiple priorities and re-prioritize when necessary.
• Manage multiple accounts with current trace dates, accurate histories and all relevant information regarding booking activity.
• Participate in the ongoing forecasting process.
• Abide by all sales office procedures and systems.
• Participate in weekly sales meetings.
• Promote a high-quality company image by demonstrating professionalism to both clients and colleagues.
• Recommend improvement of facilities and services as needed.

Qualifications

• Ability to multi-task in a fast-paced environment.
• At least 3 years of group selling experience (convention hotel experience preferred).
• Strong analytical and researching skills to identify prospective customers.
• Strong presentation skills.
• Ability to manage multiple priorities and re-prioritize when necessary.
• Experience in outbound solicitation, site inspections/visits with clients, and contract negotiations.
• Strong customer service and rapport building skills.
• Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook.
• Ability to travel as needed to represent the Hotel.
• Must have a flexible schedule to work nights, weekends and holidays as necessary.