Group Sales Manager

About the role

The NoMo SoHo is seeking an experienced Group Sales Manager to support the business plan by generating group room and catering business through proactive sales efforts, client relationship management, and coordination with internal hotel departments. This role focuses on achieving revenue goals by securing corporate, social, association, and event business while ensuring exceptional customer service from inquiry through event completion.

Responsibilities

• Possess 3-5 years of hotel sales, catering sales, or hospitality experience.
• Experience selling group rooms, meetings, conferences, weddings, and social events.
• Manage inquiries, prepare proposals, negotiate contracts, and close sales opportunities.
• Maintain and grow relationships with corporate clients, meeting planners, travel agencies, and local organizations.
• Conduct hotel site inspections and client presentations.
• Cook offsite and coordinate with banquet, operations, front office, and culinary teams to ensure successful event execution.
• Prepare Banquet Event Orders (BEOs) and communicate event requirements to operational departments.
• Monitor group room blocks, pickup reports, and catering revenue to maximize profitability.
• Achieve monthly, quarterly, and annual sales revenue targets.
• Participate in trade shows, networking events, and community activities to promote the hotel.
• Maintain accurate records in the Customer Relationship Management (CRM) system.
• Prepare activity reports.
• Follow up with clients after events to ensure satisfaction and generate repeat business.
• Stay informed on market trends, competitor activities, and pricing strategies.

Requirements

Preferred skills and abilities include:

• Innovative: Consistently introduces new ideas and demonstrates original thinking.
• Enthusiastic: Shows intense and eager enjoyment and interest.
• Dedicated: Devoted to a task or purpose with loyalty or integrity.
• Team Player: Works well as a member of a group.
• Leader: Inspires teammates to follow them.
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.

Skills

Preferred skills and abilities include:

• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals.
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility.
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization.

Benefits

We Are Committed To Providing You With:

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members