Group Sales Manager

About the role

We are searching for a talented and motivated Group Sales Manager to join our exceptional team and drive our hotel's success. As a Group Sales Manager, you will play a pivotal role in developing and implementing effective sales strategies to maximize revenue and occupancy rates. Your creativity and strategic mindset will be key in identifying new business opportunities, nurturing existing relationships, and ensuring exceptional guest experiences.

Responsibilities

• Develop and execute innovative sales strategies to meet or exceed revenue targets.
• Identify and pursue new business opportunities through proactive prospecting, networking, and market analysis.
• Build and maintain strong relationships with corporate clients, travel agents, event planners, and other potential partners.
• Conduct regular market research to stay ahead of industry trends and competitors.
• Prepare accurate sales forecasts, reports, and budgets to effectively manage resources.

Requirements

• Previous experience in hotel sales or a related field, demonstrating a proven track record of success.
• Exceptional interpersonal and communication skills, with the ability to build strong relationships and negotiate effectively.
• Strong analytical and problem-solving abilities, with a keen eye for detail.
• Excellent organizational and time management skills, with the ability to prioritize and meet deadlines.
• Proficient in using sales management software and CRM systems.

Preferred: 2 years of hotel sales experience.

Benefits

• A supportive and collaborative work environment that values your ideas and contributions.
• Opportunities for professional growth and advancement within a well-established hotel group.
• Competitive salary and attractive benefits package.
• The chance to work in a beautiful location, surrounded by a dedicated team committed to excellence.
• Generous employee discounts on hotel stays.

Performance Standards

• Customer Satisfaction: Our customers are our priority. Positive guest experiences depend on positive interactions with staff. You must remain professional at all times, treating all guests and associates with courtesy and respect. Every associate is a guest relations ambassador, every working minute of every day.
• Work Habits: To maintain a positive guest and associate experience, your work habits should meet and exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance. You should be adaptable to change, willing to learn new skills or improve existing ones, and able to solve routine problems or ask for help when needed.
• Safety & Security: The safety and security of our guests and associates is of utmost importance. You must adhere to hotel security policies and procedures, including key controls, lifting heavy objects, using chemicals, and reporting safety hazards or concerns.

Note: This description excludes non-essential and marginal functions incidental to the role. Other job-related duties may be assigned by your supervisor.