Group Sales Manager
Located at 17th Street and Convention Center Drive, the Grand Hyatt Miami Beach—set to open in 2027—will be an 800-room, 17-story luxury hotel adjacent to the Miami Beach Convention Center, with seamless access via a climate-controlled skybridge. Guests will enjoy 12 floors of stylish accommodations, including 52 suites with stunning views, a resort-style pool deck, a signature restaurant, a lobby lounge and bar, and street-level retail designed to enhance the pedestrian experience. With four floors of meeting and ballroom spaces, the hotel will complement the Convention Center’s event programming, making it a premier destination for business and leisure travelers alike.
About the role
The Sales Manager is a fully competent individual with experience in the sales process and function of a hotel. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Responsibilities
- Sell guest rooms, meeting space, and other Hyatt services to customer groups
- Manage accounts and conduct site inspections
- Solicit and generate business
- Prepare and present effective proposals
- Maintain well-organized documentation and reports
- Utilize Hyatt systems and coordinate customer service requirements
- Participate in and may lead event meetings, sales, and other staff meetings
- Work as a team member with the sales and catering staff, in close contact with assigned Administrative Assistant and other support staff
Qualifications
- A true desire to satisfy the needs of others in a fast-paced environment
- Refined verbal and written communication skills
- A minimum of 1-3 years of hotel sales or comparable experience preferred
- Must be proficient in general computer knowledge
- Completion of a Hyatt Corporate Management Training Program or equivalent training preferred
- Selling, negotiating, business writing, and presentation skills training preferred
Benefits
Hyatt is a place where high expectations aren't just met—they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. Discover your place to shine in our warm, respectful, and inclusive culture with unlimited career opportunities.