Group Sales Manager

About the Role

The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in their market segments. They will prospect and close on assigned accounts/territory to positively impact the hotel.

Responsibilities

• Develop a complete knowledge of company sales policies and SOPs and ensure adherence by the sales team.
• Drive sales and revenue growth by developing and executing effective sales strategies.
• Identify and pursue new business opportunities to expand the resort's customer base.
• Build and maintain strong relationships with clients, providing exceptional customer service and ensuring guest satisfaction.
• Collaborate with cross-functional teams, including marketing and operations, to align strategies and maximize sales opportunities.
• Monitor market trends and competitor activities to stay ahead of the curve and capitalize on emerging opportunities.
• Prepare and present sales reports and forecasts to senior management, highlighting performance and recommending strategies for improvement.
• Assist in implementing special promotions relating to direct sales segments, such as parties and sales blitzes.
• Champion Camelback’s service culture by modeling and reinforcing the 4 Keys: Warmth, Personalization, Awareness, and Proactivity in all team interactions and guest engagements.
• Ensure the safety and well-being of guests.

Requirements

• High school diploma or equivalent required.
• Bachelor's degree in Business Administration, Marketing, or a related field (preferred).
• 4 years of progressive hotel sales experience without a college degree; or 2 years of progressive hotel sales experience with a bachelor’s degree in hospitality or a related field.
• Proven track record of success in hospitality/resort/hotel-related sales.
• Strong leadership skills with the ability to motivate and develop a high-performing sales team.
• Excellent communication and interpersonal skills to build and maintain relationships with clients and stakeholders.
• Results-oriented mindset with a drive for achieving and exceeding sales targets.
• Strong analytical and problem-solving abilities to identify opportunities and recommend effective solutions.
• Knowledge of the hospitality industry and market trends.
• Proficiency in sales management software and CRM systems.
• Ability to work in a fast-paced environment.
• Must be able to speak and read the English language; additional languages a plus.

This role may require working weekends, early mornings, late evenings, holidays, and over 40 hours per week during peak seasons.

Benefits

• Complimentary access to Camelbeach, Camelback, Aquatopia, local amusement parks, and more, plus great friends & family perks.
• Paid training for professional development.
• Employee events throughout the season.
• Referral bonuses – invite your friends to work with you.
• Competitive wages and advancement opportunities.
• Interact with people from all over the world.
• Next-day pay through PayActiv.
• Tuition reimbursement.
• Medical, dental, and vision insurance, plus 401K.
• Vacation and PTO for full-time employees.