Group Sales Account Executive

Cosm is a global technology company that brings experiences to life in immersive environments. We help our partners create spaces and content that blur the lines of real and virtual across three primary markets: Sports and Entertainment, Science and Education, and Parks and Attractions. Cosm was born from the fusion of some of the greatest innovators in the history of technology. Evans & Sutherland, Spitz, Inc., and Cosm Immersive combined forces to power the immersive experiences of the future as Cosm. Innovation is in our DNA. IMPORTANT NOTICE FROM THE COSM HUMAN RESOURCES & RECRUITING TEAM REGARDING A RECRUITING SCAM: Your security and trust matter to us. Please note that Cosm Recruiters will ALWAYS communicate with you from an official "@Cosm.com" email address or through authorized platforms such as LinkedIn. We will NEVER request payments, banking details, or personal financial information during the recruitment process. If you receive a suspicious communication or job offer claiming to be from Cosm, please do not respond or share personal information. For official Cosm opportunities, always visit www.cosm.com/careers. Summary The Group Sales Account Executive at Cosm is primarily responsible for generating new business revenue by selling group tickets. Outreach channels will include their existing network of contacts, cold calling, and incoming leads. Their primary focus will be corporations, schools, youth sports, nonprofits, and meeting planners. Additionally, they will proactively assist in developing future programs that will benefit Cosm's long-term sales goals. Responsibilities Provide superior customer service to clients and prospects for group salesGenerate sales leads through phone and email outreachGenerate leads through previous customer networks if applicableComplete the booking process from reservation, to invoicing, payment, and package fulfillmentRespond in a timely manner to calls, inquiries, and emailsMaintain comprehensive records and accountingDevelop client relationships to ensure long-term patronageManage client-related issues in a calm, professional mannerUp-sell added-value productsAttend networking events and trade shows as neededSell tickets through outbound cold call efforts and in-venue appointmentsMeet or exceed daily, weekly, monthly, and annual sales goals and expectationsAccurately and diligently maintains track of all customers and prospects through CRM Experience Comfortable with non-traditional hours (Nights, Weekends & Holidays as necessary)Bachelor’s Degree 1-2 years prior sales experience preferredStrong communication and interpersonal skills — diplomatic, tactful, and customer-focused with a professional phone manner and ability to interact with a variety of clientsResourceful, conscientious, and punctual Entrepreneurial spirit, energetic and outgoing personality with a proactive approach to work Desire to grow a fruitful career in the venue, attractions, sports, and entertainmentIn-office work at the Cosm Hollywood Park venue in Inglewood All applicants must be at least 18 years of age at the time of employment. This requirement is in accordance with applicable federal, state, and local labor laws. Cosm is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.