Group Product Manager

About the role

Benchmark Health is a public benefit corporation that helps patients find the right mental health care through triage and navigation. The role leads a team of 1-2 PMs across various surfaces, including patient-facing experiences, internal Clinical and Ops tooling, and PCP and payer-facing tools. AI is core to how they build across all of it.

Responsibilities

• Manage and grow a team of 1-2 PMs — set direction, review their work, unblock them, and develop their craft
• Work AI-natively as a baseline habit — use AI daily to draft and refine specs and docs, prototype ideas, speed up research and analysis, and turn meeting notes and stakeholder feedback into eng-ready PRDs
• Further where it counts — turn raw feedback directly into structured, backlog-ready items; use AI agents for multi-step work rather than one-off prompts; know when AI output is good enough to ship versus needs a human pass; and help your team get better at all of this too
• Own a meaningful slice of the product roadmap yourself, spanning clinical/ops tooling, PCP-facing referral tooling, or patient experience depending on where priorities and your strengths line up
• Run discovery directly with Advocates, clinicians, clinical leadership, and referring PCPs to identify where product is creating friction, eroding trust, or limiting quality of care
• Translate operational, clinical, and referral-partner workflows into product requirements, balancing clinical nuance, physician expectations, speed, and technical feasibility
• Partner with engineering and design to scope, sequence, and ship — from first spec through launch and iteration
• Define and track success metrics tied to real outcomes rather than just feature velocity, for both your own area and your team's
• Identify where AI can meaningfully reduce manual burden across the business, and lead responsible, well-scoped adoption of those tools
• Bring structure to ambiguous, fast-changing problems — this is an early-stage environment where process is still being built, not inherited

Requirements

We expect you to work AI-natively every day, and to think AI-natively as a builder of product — with AI-powered tools for patients, clinicians, Ops, and more. Health tech experience required given regulatory, compliance, privacy, and safety considerations. Prior experience managing Product Managers (PMs) is a plus. Comfortable as a player-coach: willing to stay hands-on with discovery, specs, and shipping while also managing a team; this isn't a pure people-management role. Experience building internal tools for operational or clinical end users (not just consumer-facing product) is a strong plus — you understand the difference between designing for patients/consumers and designing for the person managing 50 cases a day. Comfort working directly with clinicians and operational staff to do discovery and push our care model forward. A track record of shipping in ambiguous, fast-moving environments; you build processes, tools, and measurement systems where none exist. Comfortable driving alignment across clinical, product, and engineering stakeholders, and creating launch plans that include releases and change management. Bonus: prior exposure to behavioral health, care coordination, triage systems, or value-based care models.

Qualifications

Mission-driven, outcomes-accountable culture: our commitment to members is structural, not aspirational. Ground-floor impact: you'll shape both the product and the internal culture and process around it. AI-native, not AI-adjacent: we expect PMs to build with AI daily and ship working prototypes themselves, not just write specs about what AI could do. Direct line to leadership: work closely with founders and clinical leadership, not through layers of process. Team that respects clinical expertise: our clinicians describe Benchmark as a place where their input directly shapes product, not just execution.