Group Practice Manager

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market.

About the Role

The Group Practice Manager (GPM) leads a small group of O&P clinics combined into a group practice, ensuring patients receive timely, high-quality care across a connected network of clinics. With 8–10 direct reports, the GPM ensures smooth daily operations, supports high-quality patient care, and fosters team engagement. This role may include up to 60% clinical practice, allowing for continued hands-on care while driving performance and alignment across locations.

Responsibilities

• Clinical Leadership
  • Ensure timely, high-quality patient care and satisfaction.
  • Connect individual clinics into a cohesive team, sharing resources and addressing gaps between locations to improve efficiency and care coordination.
  • Ensure patients are matched with the best-fit specialists.
  • Work closely with both sides of the dyad to identify and eliminate delivery barriers, improving speed and quality of care.
  • Communicate effectively across all levels—up, down, and across—to maintain alignment, transparency, and coordinated execution.
  • Participate in direct patient care (up to 60%) as appropriate.
• Talent & Culture
  • Manage staffing plans and support recruitment in partnership with HR.
  • Provide mentorship and oversight to clinical staff, promoting best practices and quality standards.
  • Partner with clinicians and the CSA team to ensure proper training and care capabilities across clinics.
  • Promote clinical excellence through mentorship, training, and adherence to best practices.
  • Foster a unified, collaborative culture that supports employee engagement and growth.
• Operational Excellence
  • Oversee daily operations across multiple clinics, ensuring efficiency and consistency.
  • Align clinical and operational strategies with dyad partners and regional leadership.
  • Manage resource planning, forecasting, and project delivery.
  • Support strategic initiatives and partnerships within the market.
  • Ensure compliance with healthcare regulations and organizational policies.
  • Serve as a thought leader, bringing innovative ideas to improve care and operations.
• Performance & Financial Oversight
  • Maintain a dual focus on operational and financial performance while advocating for employee engagement and patient experience.
  • Monitor KPIs and financial performance across the group practice.
  • Manage budgeting, forecasting, and financial reporting.
  • Implement incentive models that reward productivity, quality, and engagement.
• Market Leadership
  • Manage and communicate the market strategy and business plan in alignment with the organization's current and future goals and objectives.
  • Build and maintain relationships with local healthcare providers, stakeholders, and the community.

Requirements

If Clinician:

• Current board certification in Prosthetics and/or Orthotics from the American Board for Certification (ABC) or the Board of Certification (BOC), or a baccalaureate degree in prosthetics and/or orthotics, or the foreign equivalent, and current ABC Board-Eligibility in Prosthetics and/or Orthotics.
• A valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.
• In states where licensure is required, the ability to obtain and maintain state licensure may be required as well.
• Minimum of two to four years of supervisory experience.
• Preferred: Five years’ experience in Orthotics and/or Prosthetics providing direct patient care.
• Preferred: Two to four years 3rd party billing experience.

If Non-Clinician:

• High school education or equivalent.
• Five years of progressively responsible experience in the field of Orthotics and/or Prosthetics or related healthcare administration or services.
• Minimum of two to four years of supervisory experience.
• Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.
• Preferred: Bachelor’s Degree in Business Administration, Healthcare Administration or Allied Healthcare field.
• Preferred: Four years of experience managing a medical clinic or healthcare services facility.

Skills

• Strong interpersonal, oral and written communication skills.
• Proficiency in delegation and holding individuals accountable.
• Ability to partner and collaborate with others across the organization.
• Ability to evaluate and monitor clinical capabilities and skill levels.
• Ability to effectively manage, develop and motivate employees.
• Strong understanding of financial statements and ability to use that information to drive business results.
• Competent knowledge of orthotics and/or prosthetics patient care management.
• Required to be proficient in Windows-based office technologies (e.g., Word, Excel).
• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.

Benefits

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest