Group Director, Technology Operations

About the role

The Group Director, Technology Operations, leads a portfolio of strategic store technology initiatives that enhance Walmart associates' productivity, improve inventory accuracy, and elevate the customer experience. This role collaborates with product, engineering, store operations, and executive leadership to drive technology that delivers measurable business value.

Responsibilities

• Lead a portfolio of high-impact store technology initiatives that improve associate productivity, inventory accuracy, and operational efficiency.
• Drive execution across multiple programs, ensuring alignment with business priorities, technology strategy, and measurable business outcomes.
• Partner with product, engineering, and store operations teams to identify opportunities where technology can simplify processes, eliminate waste, and create value.
• Oversee large-scale deployments and modernization efforts, including associate tools, digital shelf labels, location-based technologies, and emerging store capabilities.
• Champion innovation and help scale next-generation solutions, including AI and computer vision technologies that provide real-time operational insights.
• Establish program goals, key milestones, and success metrics while proactively managing risks, dependencies, and stakeholder expectations.
• Manage financial planning, investment decisions, and resource allocation across a diverse portfolio of initiatives.
• Build alignment across senior leaders and cross-functional teams, communicating strategy, progress, and business impact effectively.
• Foster a culture of accountability, collaboration, innovation, and continuous improvement while developing future leaders across the organization.

Requirements

• Experience leading complex technology programs, products, or operational initiatives at scale.
• Proven ability to translate technology investments into measurable business value and operational outcomes.
• Strong leadership skills with a track record of building high-performing teams, driving accountability, and creating alignment across diverse stakeholder groups.
• Experience partnering with engineering, product, and business teams to deliver technology solutions in fast-paced environments.
• Financial acumen and investment planning experience, including budget management, prioritization, and business case development.
• Ability to balance strategic thinking with operational execution while managing multiple priorities and competing demands.
• Strong communication and influence skills, including experience working with senior executives and cross-functional leadership teams.
• Knowledge of emerging technologies such as AI, computer vision, location services, automation, or digital operations technologies is highly desirable.
• A forward-thinking mindset with a passion for innovation, continuous improvement, and solving complex operational challenges.

Preferred Qualifications

• Experience supporting retail, supply chain, store operations, logistics, or large-scale field operations environments.
• Experience leading technology modernization or enterprise transformation initiatives.
• Familiarity with technologies that support inventory management, fulfillment, workforce productivity, or in-store operations.
• Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.

Qualifications

• Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 8 years’ experience in project management, program management, program operations, or related area.
• Option 2: 10 years’ experience in project management, program management, program operations, or related area. 5 years’ supervisory experience.
• Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 7 years' experience in project management, program management, program operations, or related area.

Pay

The annual salary range for this position is $160,000.00 - $320,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: Stock.

Schedule

Full-time position.