Group Director, Product Management – Search & Recommendations Quality
Position Summary
We are seeking an experienced and visionary Group Director of Product Management to lead Search and Recommendations Quality across Walmart's digital ecosystem. This leader will define and execute the strategy for how customers discover products across Search, Recommendations, and emerging discovery experiences.
What you'll do
Define the Future of Customer Discovery
Develop and execute the long-term vision and strategy for Search and Recommendations Quality. Establish a unified approach to customer discovery across Search, Recommendations, and emerging discovery experiences.Drive Innovation in Machine Learning-Powered Discovery and Optimization Systems
Create scalable frameworks that balance customer relevance, exploration, assortment exposure, and business objectives.Lead Search Quality
Own the product strategy and roadmap for Search Quality, including: Search relevance and retrieval systems, Ranking and optimization frameworks, Search quality measurement and evaluation, Discovery effectiveness across Walmart U.S., International, and Sam's Club, Emerging search experiences and experimentation initiatives.Lead Recommendations Quality
Define the strategy for recommendation systems that power customer discovery across the Walmart ecosystem. Responsibilities include: Recommendation quality and effectiveness, Cross-surface recommendation experiences, Product and assortment discovery, Customer engagement and shopping outcomes, Recommendation evaluation and optimization frameworks, New recommendation-driven discovery experiences.Drive Discovery Optimization Platforms
Lead the strategy for the platforms that optimize customer discovery experiences at scale, including: Unified ranking frameworks across Search and Recommendations, Explore/Exploit capabilities, Diversity and discovery optimization, Experimentation frameworks, Multi-objective optimization systems, Marketplace and business objective integration.Build and Lead High-Performing Teams
Lead a team of senior product leaders responsible for Search Quality, Recommendations, and Optimization platforms. Develop organizational capabilities and leadership bench strength. Create a culture of customer obsession, innovation, accountability, and operational excellence. Establish clear operating mechanisms and decision-making frameworks across teams.Influence Across the Enterprise
Partner closely with Engineering, Data Science, Design, Analytics, and Business teams. Align stakeholders across Walmart U.S., International, Sam's Club, Marketplace, and Advertising organizations. Communicate strategy, progress, and investment recommendations to executive leadership. Drive alignment across competing priorities while maintaining focus on customer outcomes.Organizational Scope
This leader will oversee product organizations responsible for: Search Quality (including search relevance, retrieval, ranking, evaluation frameworks, and quality optimization), Recommendations & Arbitration (including recommendation systems, content optimization, recommendation quality, and Arbitration strategy), Discovery Optimization (including Explore/Exploit systems, diversity frameworks, experimentation platforms, and future discovery innovations).
Minimum Qualifications
Bachelor’s degree in computer science, engineering, or related area and 15 years’ experience in product management.
Option 2: 17 years’ experience in product management or related area.
Preferred Qualifications
Master’s degree in Computer Science, Engineering, Business Administration or related area and 14 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products.
Supervisory experience.
We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.