Group Account Director

About the role

Like you, this job is multidimensional. And every aspect is crucial to creating culturally relevant work. The Group Account Director Serves as the business lead for multiple assigned business verticals.

Proactively seeks out opportunities to partner with agency leadership, expand the business portfolio, and actively contribute to building the positive culture of Cheil.

Believes their job is to imagine the future of the client’s business and of Cheil as an agency always three steps ahead.

Account Leadership

• Serves as the business lead for multiple assigned business verticals.
• Proactively seeks out opportunities to partner with agency leadership, expand the business portfolio, and actively contribute to building the positive culture of Cheil.
• Believes their job is to imagine the future of the client’s business and of Cheil as an agency always three steps ahead.
• Provides strategic leadership and road-map for the business that integrates all disciplines, including strategy, creative, media, production and analytics.
• Command complete ownership and accountability for assigned lines of business and relationships with clients and agency team at all levels.
• Encourages a positive, professional environment that supports the clients, management, teammates and the work.
• Sets a standard of excellence through coaching and mentorship that develops strong, motivated internal teams.
• Identifies opportunities and grows billings within assigned lines of business.
• Spot challenges in the distance and know when to bring in agency leadership and offer solutions to help them troubleshoot.
• Possesses a can-do attitude, bringing a sense of calm and optimism to the client and team.
• Builds strong relationships with senior clients, having the ability to have tough conversations.
• Seeks opportunities to deliver break-through work.
• Demonstrates strong supervisory, delegation, and escalation skills.
• Builds relationships with senior clients ensuring the health of the account is strong.

Management Oversight

• Provide leadership to integrated teams internally to ensure pitched concepts and HQ adaptations become great executions out in the world.
• Manage multi-disciplinary team ensuring all team members are entrusted with work appropriate for their experience level, and that the team remains challenged and engaged.
• Provide ongoing guidance to the internal team to ensure production processes and needs (budgets, timely approvals) are clear; pave the way for easy approvals and decisions that lead to the best possible output.
• Mentor a team of direct reports, working together to set goals, training them to ensure best practices are followed and managing the annual review process.

Financial Leadership

• Ensure successful financial operations across assigned lines of business adhering to the Scope of Work.
• Manage project plans that can be accurately tracked against and that set the team up for success.
• Establishes processes and best practices to ensure the account is as efficient and profitable as possible.
• Understands production bidding and is able to navigate complex conversations regarding production costs/trade-offs and overarching campaign budgets.

Agency Leadership

• Holds a highly respected position within the agency, inspiring and encouraging innovative thinking and solutions.
• Actively participates in internal management and training of agency personnel.
• Buils trusted relationships with agency leadership, identifying opportunities to impact agency culture and operations and ensure learnings are shared with the internal team.
• Assists with new business pitches.
• Stays informed and shares industry and cultural trends and technological advances that may help inform the work.
• Transcends the day-to-day challenges to lead conflict resolution and implement solutions both internally and externally.
• Becomes a trusted right hand to the Executive Director of Account Services and helps champion leadership efforts.