Groundskeeper

About the Role

The primary role of the Groundskeeper is to maintain, repair, and clean the grounds of the property, specifically the exterior and loading dock, with some tasks also in common hallways and mall areas inside the property.

Responsibilities

• Maintain accurate records on preventative maintenance, scheduled and unscheduled repairs.
• Perform maintenance, preventative maintenance, inspections, cleaning, and emergency repairs as assigned.
• Take over jobs that fall outside of the Duty Engineers' scope.
• Adhere to safety, security, and emergency procedures; react appropriately during emergency situations and act promptly to correct hazards.
• Adhere to security procedures concerning the handling of guest room and master keys, security of boiler and electrical rooms, and other engineering areas; ensure proper storage of all chemicals.
• Listen to and promptly act to resolve guest problems and complaints with a strong emphasis on customer service.
• Have advanced experience in the care of and protection of the property and its landscaping.
• Possess strong knowledge of operation and repair of relevant hotel equipment and the ability to perform a variety of tasks and repairs, including minor drip irrigation repairs, sprinkler repairs, minor hose bibb repairs, and operation of power washers and cleaning equipment.
• Act as a liaison to the landscaping company on behalf of the property to ensure the vision and property expectations are being met.
• Assist with trash pickup all around the hotel, with emphasis on debris outside and around the property.
• Assist with trash pickup around the loading dock and trash compactor.
• Clean and organize the engineering shop and spaces.
• Keep the Chief Engineer or Assistant Director of Engineering promptly and fully informed of all problems or unusual matters of significance so that prompt corrective action can be taken.

Requirements

• High school diploma or equivalent.
• Minimum 2 years of property maintenance or groundskeeping experience.
• Knowledge of operating hand and power tools (drills, saws, drain cleaners, and pressure washing equipment).
• Ability to read manufacturer instructions, blueprints, diagnostic trees, and discern various colors of electrical wiring.
• Make effective judgments on various aspects of general repairs and maintenance and effectively solve guest and operational problems.
• Operate a work order program to include detailed notes and status of jobs.
• Communicate effectively with other departments such as housekeeping and stewarding to work towards a common goal.
• Be flexible with schedule.
• Stay teachable and have a drive to better oneself.

Physical Requirements

• Must be able to lift equipment, supplies, etc., of at least 75 pounds.
• Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
• The role may require extended periods of time on your feet, especially during peak hotel hours or events.
• Clear vision is important for reading labels, instructions, blueprints, reports, analyzing data, and guest interactions.
• Good hearing is necessary for effective communication with the team via radios, colleagues, guests, and stakeholders.
• Frequently required to sit, climb or balance, stoop, kneel, crouch, and crawl.
• Regularly required to climb ladders, stand, walk, talk, and hear; frequently required to use hands to finger, handle, feel, and reach with hands and arms.
• Ability to navigate uneven or obstructed terrain.

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.