Groundskeeper

About the role

The Porter/Groundskeeper is responsible for ensuring the physical aspects of the property are maintained by cleaning the common grounds of the property. This position is also responsible for functioning in a support role to the maintenance team.

Responsibilities

• Picks up trash on the property and in common areas, which includes but is not limited to the driveways, parking lots, curbs, trash receptacle areas, exterior hallways, and any public areas.
• Ensures dumpster area is emptied and kept clean.
• Uses power blower and pressure washer to clean breezeways, steps, sidewalk, pool area, and any other common areas.
• Maintains the property’s flowerbeds, plants and grass areas, including pool cleaning or routine pool maintenance, and removing snow.
• Walks the property several times a day and picks up new debris.
• Cleans carpets in resident apartments.
• Communicates with supervisor regarding the status of work and any potential issues.
• Schedules, monitors and performs work orders as needed.
• Ensures maintenance supplies are in stock and orders supplies, as directed.
• Assists office staff as needed with posting notices on resident doors.
• Performs emergency maintenance work as required.
• Ensures all work areas are neat and orderly after work orders have been completed.
• Inspects buildings and grounds to ensure safety and cleanliness, and alerts Maintenance to items that need to be repaired.
• Ensures excellent customer service to prospective residents and tenants, and promotes a quality living experience for all residents.
• Participates in Company-provided training such as fair housing, safety, non-discrimination, and harassment prevention.
• Complies with all Company National Standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.

Requirements

• High School diploma or equivalent.
• Minimum of 1 year previous experience as a porter or similar function is preferred for this position.

Skills

• Ability to read, write and understand English.
• Ability to use computer-tracking systems used at the property.
• Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills; ability to relate to others.
• Good verbal and written communication skills.
• Strong organizational and time-management skills.
• Ability to perform basic mathematical functions.
• Comprehension of federal fair housing laws and any applicable local housing provisions.
• Ability to multi-task.
• Ability to make quick and effective decisions.
• Ability to analyze and resolve problems.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to set and meet goals.
• Ability to consistently meet deadlines.
• Ability to maintain flexibility and creativity in a variety of situations.
• Ability to maintain confidentiality.
• May require ability to drive an automobile.

Qualifications

• Current driver license and automobile insurance.
• Other licenses and/or certifications as required by state law.

Work Environment

Exposure to hot, cold, wet, humid, or windy conditions (temperatures may vary depending on the weather in the different regions). Exposure to noise, vibrations, atmospheric conditions, as well as working in confined or restricted spaces.

Physical Demands

Standing, walking, and/or sitting for extended periods of time. Frequent climbing, balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, and handling. Moderate feeling, hearing, and smelling. Sustains substantially recurring movement to fingers, hands, wrists, legs, and feet. Pronounced visual acuity (near and far) and field of vision. Ability to judge distances and spatial relationships. Ability to identify and distinguish color. Ability to lift and/or move an excess of 100 pounds or more. Ability to use standard maintenance equipment as well as property equipment such as a trash compactor.

Mental Functions

Ability to compare and communicate. Ability to tolerate fluctuating work demands. Ability to work under minimal to moderate supervision.