Grounds & Housekeeping Lead - The Seasons of Cherry Creek

Position Summary

The Grounds and Housekeeping Lead is a working lead responsible for maintaining both interior and exterior areas of the property while providing day-to-day coordination, task assignment, and quality oversight across grounds and housekeeping functions.

Essential Responsibilities

• Leadership Responsibilities:

  • Assign daily routes and priorities for grounds and housekeeping staff.
  • Conduct periodic quality checks to ensure standards are met.
  • Provide on-the-job training for new staff.
  • Afford assistance to the Property Manager with reporting performance or attendance concerns.

• Grounds and Exterior Maintenance:

  • Maintain landscaped areas including lawns, planters, trees, shrubs, and flower beds.
  • Perform routine grounds inspections and address debris, litter, and visible hazards.
  • Monitor irrigation systems and report leaks, malfunctions, or seasonal adjustment needs.
  • Maintain sidewalks, courtyards, patios, parking areas, garages, dumpster enclosures, and outdoor amenities.
  • Empty trash and debris from common areas and maintain cleanliness of dumpster and compactor areas.
  • Support snow and ice removal operations including shoveling, salting, and monitoring walkways.
  • Assist with seasonal landscaping activities such as planting, mulching, pruning, and leaf removal.

• Interior Common Areas and Housekeeping:

  • Clean and maintain interior common areas including lobbies, interior corridors, elevators, amenity spaces, restrooms, fitness centers, sauna areas, laundry rooms, and package rooms.
  • Clean glass doors, interior windows, and amenity windows to maintain a professional appearance.
  • Restock restroom and amenity supplies as needed.
  • Support unit turn cleaning as assigned based on vacancy volume and operational priorities.

• Guest Suites and Furnished Units:

  • Coordinate cleaning schedules for guest suites and furnished units in collaboration with the Property Manager, Concierge, or other designated onsite team members.
  • Ensure clear communication regarding unit availability, required cleaning timelines, and readiness standards.
  • Perform and support turn cleaning for guest suites and furnished units as needed based on staffing levels and operational priorities.
  • Verify cleanliness, setup, and readiness of guest suites and furnished units prior to occupancy or inspection.
  • Monitor guest suite inventory including linens, kitchenware, and related supplies and communicate restocking needs in advance to Property Management or designated teams.

• Site Inspections and Safety:

  • Conduct routine site walks across both interior and exterior areas to monitor cleanliness, safety, and overall property condition.
  • Perform regular lighting checks and replace light bulbs as needed in exterior areas, parking areas, garages, and interior common spaces.
  • Identify and report hazards, safety concerns, security issues, or conditions requiring maintenance attention.
  • Monitor walkways, stairs, common areas, and amenity spaces for trip hazards, weather related conditions, or damage.

• Team Coordination and Flexible Support:

  • Provide daily work direction and task prioritization to support Grounds Technician and Housekeeping coverage.
  • Flex between grounds and housekeeping responsibilities to address staffing gaps, weather impacts, unit turn volume, and special projects.
  • Support onboarding and training of new team members across both functions.
  • Afford assistance with schedule coverage planning related to team member absences and operational needs.
  • Promote accountability, teamwork, and consistent performance standards.

• Maintenance and Operations Support:

  • Provide general assistance to the Maintenance team as needed.
  • Transport materials, tools, equipment, furnishings, and supplies as required.
  • Afford assistance with unit and common area preparation, cleanup, turnover related tasks, and hallway or common area paint touch ups as assigned and within training and authorization.
  • Perform basic repairs and operational tasks when assigned and within training and authorization.
  • Communicate maintenance issues clearly and promptly through established processes.

• Communication and Administrative Support:

  • Communicate daily priorities, issues, and progress to Property Management and Maintenance leadership.
  • Afford assistance with tracking completion of routine tasks, inspections, and special projects as requested.
  • Support documentation or reporting related to grounds and housekeeping operations.

• Other Duties:

  • Perform other duties and projects as assigned.
  • Supervisory Responsibilities: None

Required Qualifications, Knowledge, Skills, And Abilities

• 2-5 years’ experience in grounds or exterior maintenance, landscaping, facilities, or property operations required.
• Demonstrated ability to lead by example and coordinate daily work activities.
• Strong organizational and time management skills.
• Effective communication and teamwork skills.
• Ability to work outdoors in varying weather conditions.
• Dependable, punctual, and professional in appearance and conduct.
• Ability to work weekdays, weekends, holidays, and occasional overtime based on operational needs.
• Flexibility with schedule to support seasonal demands, unit turn volume, special projects, events, and coverage needs.

Preferred Qualifications, Knowledge, Skills, And Abilities

• Experience coordinating small teams or acting as a working lead.
• Basic handyman or maintenance repair skills.